Operations Manager

2 weeks ago


Southampton, Southampton, United Kingdom P&O Cruises Full time

We are seeking a highly skilled Residential Services Manager to join our team at P&O Cruises. As a leading cruise line in Britain, we offer exciting career opportunities across the fleet.

The successful candidate will oversee the housekeeping and laundry department, ensuring high levels of presentation, cleanliness, maintenance, and passenger services in all areas. They will provide an efficient, smooth, and financially sound operation, enhancing the passenger and crew experience.

Responsibilities include managing all areas within the housekeeping department, including floristry, kennels, laundry, and butler service. This involves overseeing and managing the effective and efficient movement of passenger baggage both on and off the ship.

The ideal candidate will be able to effectively manage their department, ensure adequate resourcing of teams, complete appraisals identifying development opportunities, and provide support to managers and supervisors to guide, motivate, and direct their respective teams.

Ensuring all work is carried out safely, efficiently, and in accordance with corporate public health, hygiene, and safety guidelines is crucial. The successful candidate will also oversee cleaning routines, ensuring necessary rotas and work schedules are in place to meet the required level of service.

Reasons to join us:

  • Travel the world all expenses paid, no accommodation or food costs
  • Single cabin
  • Tax-free income for many qualifying countries
  • Private Health Insurance
  • Achievable bonus scheme
  • Full access to all F&B outlets across the ship
  • Access to crew lounges and crew gym
  • Fully funded travel to joining destination
  • Friends and Family discounted cruises


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