Operations Manager
5 days ago
">">Service Manager
About the RoleThe Silcom Recruitment Limited is currently seeking a highly motivated and driven individual to join their family-owned dealership group as a Service Manager. The successful candidate will have a strong background in aftersales service operations and a passion for delivering outstanding customer experiences.
Key Responsibilities- Team Leadership: Lead and motivate the service department team, ensuring high levels of performance and job satisfaction.
- Customer Service: Maintain a customer-first approach, addressing concerns and resolving issues promptly to enhance customer satisfaction.
- Operational Management: Oversee daily service operations, including scheduling, workflow management, and ensuring efficient use of resources.
- Training & Development: Identify training needs and provide guidance to team members, fostering professional growth and skills enhancement.
- Quality Control: Ensure that all work meets dealership and manufacturer standards for quality and safety.
The salary for this role is estimated at £55,000 - £65,000 per annum, depending on experience. In addition to a competitive salary, the company offers a range of benefits, including opportunities for career development and progression.
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