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Hospitality Placement Opportunity

2 months ago

Cheltenham, Gloucestershire, United Kingdom Eden Hotel Collection Full time

Job Summary

We are seeking a highly motivated and enthusiastic individual to join our team as a Guest Experience Specialist at Eden Hotel Collection. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and contributing to the success of our luxury hotels.

Key Responsibilities

  • Provide exceptional guest service and ensure a warm and welcoming experience for all guests
  • Work collaboratively with the front office and food and beverage teams to ensure seamless guest experiences
  • Develop and maintain a thorough knowledge of hotel services and amenities to effectively communicate with guests
  • Participate in ongoing training and development to enhance skills and knowledge
  • Contribute to the achievement of hotel targets and objectives

Requirements

  • Currently studying for a degree in Hospitality Management or a related field
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Strong attention to detail and ability to multitask
  • Passion for delivering exceptional guest experiences

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career development and advancement
  • Collaborative and supportive work environment
  • Discounts and perks at Eden Hotel Collection properties
  • Access to ongoing training and development programs

Our Culture

We are proud to be a values-led organization, committed to providing a great place to work for our teams. Our culture focuses on collaboration, sustainability, and wellbeing, and we regularly involve our teams in helping to shape this through regular surveys and forums.

We are committed to providing equitable workplaces and seek to recruit, develop, and retain the most talented people from a variety of backgrounds, perspectives, and skills. We encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, people living with disabilities, and any other groups that could bring diverse perspectives to Eden Hotel Collection.