Technical Assistance Specialist

3 days ago


Cambridge, Cambridgeshire, United Kingdom Eclectic Recruitment Full time

We are delighted to be working with a Cambridge-based organisation that is recruiting for an IT Support Specialist to join their team on a full-time, permanent basis.

The job description involves providing technical assistance to a range of employees and customers, including resolving issues over the phone and face-to-face, logging tickets on Freshdesk, diagnosing issues with hardware and software, and undertaking ad-hoc projects assigned by the IT Manager.

To be successful in this role, you will need to have experience in a similar position, proficiency in Windows Server, O365, Azure, and Intune, experience with networking, and a willingness to learn. You should also possess excellent communication skills, attention to detail, and organisational skills.

The estimated salary for this position is £38,000 - £42,000 per annum, depending on experience.


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