Energy Customer Support Expert

2 weeks ago


London, Greater London, United Kingdom Octopus Energy Group Full time
About the Role

We're looking for an experienced Energy Customer Support Expert to join our EuroHub team. As a key member of our operations team, you'll be responsible for providing exceptional customer service to our international customers, speaking multiple languages and working with a dynamic and fast-paced team.

Key Responsibilities
  • Provide customer support via phone and email in multiple languages
  • Work collaboratively with the team to resolve customer issues and concerns
  • Develop and maintain a deep understanding of our products and services
  • Contribute to the development of new processes and procedures to improve customer experience

What We Offer
  • A dynamic and supportive team environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • The chance to work with a leading energy company

Requirements
  • Fluency in multiple languages
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills

How to Apply

If you're a motivated and customer-focused individual with a passion for languages, we'd love to hear from you. Please register your interest in this role and let us know what languages you speak.
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