Senior Community Manager

3 weeks ago

South East London, United Kingdom Sphere Digital Recruitment Full time
Job Title: Senior Community Manager

Sphere Digital Recruitment is seeking a highly skilled Senior Community Manager to join their team on a fixed-term contract. As a key member of the team, you will be responsible for managing social media and community initiatives for some of the world's most iconic brands.

Key Responsibilities:
  • Oversee and manage several clients across various sectors, working with Community Managers and Social Executives to ensure the success of multiple accounts.
  • Act as the primary client contact for social media and community management, fostering strong relationships and ensuring client satisfaction.
  • Drive best-in-class organic social media activations and campaigns from initial strategy to activation, transforming social media presence for clients.
  • Develop global and local editorial themes, content calendars, and guidelines that drive social engagement.
  • Ensure smooth delivery of editorial calendars, overseeing day-to-day social media execution across all channels.
  • Provide strategic insights and analysis, contributing to monthly, quarterly, and bi-annual reports for senior stakeholders.
  • Monitor online conversations, fostering engaging interactions and nurturing community connections.
  • Stay attuned to cultural and social media trends, constantly challenging the team and clients to innovate.
  • Create native-first content, including TikTok videos, that responds to emerging social media trends.
Requirements:
  • At least 5 years of experience in social, digital, or integrated marketing, preferably within an agency environment.
  • Expert knowledge of social media platforms, trends, best practices, and algorithms.
  • Experience managing both B2B and B2C campaigns is highly advantageous.
  • Ability to optimize content production and publication based on platform insights and performance data.
  • Proven track record of creating and supporting social media campaigns as part of broader marketing strategies.
  • Excellent relationship management skills, both with internal teams and external clients.
  • Exceptional copywriting and editorial skills, with the ability to craft compelling social content in fluent English.
  • Proficiency in social media management tools for publishing, moderation, and reporting.
  • Highly organized with exceptional time management skills, able to juggle multiple priorities in a fast-paced environment.
  • Strong passion for technology, lifestyle, and innovation in social media.
  • Experience with influencer marketing programs and social media advertising would be beneficial.
Critical Thinking Abilities:
  • Creativity: Think disruptively, generating new ideas that push boundaries.
  • Strategic Mindset: See the bigger picture, analyzing situations to deliver holistic solutions.
  • Problem Solving: Use critical thinking to identify gaps and solve challenges with effective strategies.

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