Housekeeping Operations Manager

1 day ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Accor Hotels Full time
**Job Title:** Assistant Housekeeping Manager

We are seeking an experienced and skilled Assistant Housekeeping Manager to join our team at Accor Hotels. As a key member of the housekeeping department, you will be responsible for ensuring that our guests receive exceptional service and experience while staying with us.

**About the Role:

This is a leadership position that requires strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. You will be responsible for managing a team of housekeeping staff, including training, coaching, and evaluating their performance.

In addition to your leadership responsibilities, you will also be responsible for maintaining the highest standards of cleanliness and organization throughout the hotel, ensuring that all rooms and public areas are spotless and well-maintained.

**Responsibilities:
  • Lead a team of housekeeping staff, providing guidance, support, and feedback to ensure they meet the highest standards of service and quality.
  • Maintain a high level of knowledge of hotel operations, policies, and procedures to make informed decisions and provide effective solutions to problems.
  • Ensure that all rooms and public areas are clean, organized, and well-maintained, meeting the highest standards of quality and hospitality.
  • Develop and implement effective cleaning schedules and procedures to ensure that all areas of the hotel are cleaned efficiently and effectively.
  • Collaborate with other departments, such as front desk and engineering, to ensure seamless communication and coordination of tasks.
**Requirements:
  • A minimum of 5 years' experience in housekeeping management or a related field.
  • Proven leadership skills, with the ability to motivate and inspire a team to achieve excellence.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests from diverse backgrounds.
  • Detailed knowledge of hotel operations, policies, and procedures.
  • Ability to work effectively in a fast-paced environment, with the ability to prioritize tasks and manage multiple projects simultaneously.
**What We Offer:

As an Assistant Housekeeping Manager at Accor Hotels, you will have the opportunity to develop your skills and advance your career in a dynamic and supportive environment. You will be offered a competitive salary, plus benefits and opportunities for professional growth and development.

Our company is committed to diversity and inclusion, and we welcome applications from qualified candidates from all backgrounds.



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