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London, Greater London, United Kingdom Amazon UK Services Ltd. Full timeJob Title: Claims and Revenue Protection ManagerAmazon UK Services Ltd. is seeking an experienced Claims and Revenue Protection Manager to join our Shipper Management Team. As a key member of our team, you will be responsible for monitoring, streamlining, and improving our claims processes, as well as identifying and addressing revenue leakage.About the...
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Claims and Revenue Protection Manager
2 months ago
We are seeking an experienced Senior Manager to join our Shipper Management Team at Amazon UK Services Ltd. as a Claims and Revenue Protection Manager.
Key Responsibilities- Act as a strategic advocate and influencer, collaborating closely with shippers, cross-functional partner teams, and key stakeholders.
- Improve critical operational metrics by designing and implementing new processes and partnerships with the Business, Product, and Operations teams.
- Develop structural plans and routines to ensure all strategic and tactical initiatives are delivered on schedule and to the expected standards.
- Relevant experience in the shipping/logistics industry, particularly with shipping service providers or global freight forwarding.
- Strong data analysis and problem-solving skills to define requirements and identify areas for improvement.
- Proven ability to drive team engagement, collaboration, and cross-functional coordination.
- Experience establishing repeatable processes and driving automation/standardization initiatives.
- Effective communication skills to present findings and results to senior leadership.
- SQL knowledge.
- Relevant experience owning end-to-end program strategy and delivery.
- Comfort and experience interacting with and presenting to C-suite and senior executives.
- Six Sigma certification or equivalent structured problem-solving training.
- Demonstrated track record of successfully leading and implementing high-impact programs and projects.
Amazon UK Services Ltd. is a leading provider of shipping and logistics services. We are committed to delivering exceptional customer experiences and are seeking talented individuals to join our team.
