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Professional Mental Health Support Specialist
1 month ago
Company Overview:
Compass Associates is a leading provider of Employee Assistance Programmes, offering immediate emotional support to individuals across various sectors. Our team is committed to providing exceptional mental health services, promoting wellbeing and resilience in the workplace.
Salary: £33,000 per annum
Job Description:
We are seeking experienced Counsellors to join our team, delivering support via a 24/7 helpline and undertaking structured therapeutic sessions once probation is completed. You will work within a hybrid model, managing high-risk situations and ensuring client safety through proper risk assessment.
Key Responsibilities:
- Provide immediate emotional support to clients via telephone, web chat, and email.
- Take on therapeutic sessions with clients, offering structured counselling once probation is completed.
- Manage and de-escalate high-risk situations, ensuring client safety through proper risk assessment.
- Access a wellbeing room for debriefing following challenging sessions.
Requirements:
- A minimum of 12 months post-qualification experience in counselling.
- A minimum of 150 hours of adult counselling (this can include qualification hours).
- Level 4 Counselling Diploma or equivalent.
- Flexibility to work evening and weekend shifts.
Working Hours & Hybrid Model:
- Office Hours: 7am to 8pm, with shifts spread across the week.
- Full-time: 3 days in the office, 2 days working from home.
- Part-time: Flexible hybrid working options.
Benefits:
- 25 days + 8 bank holidays, increasing with service.
- Monthly supervision allowance.
- Access to a Learning Hub and funding for qualifications.
- Clear progression opportunities based on performance.
