Aesthetic Field Service Specialist
11 hours ago
At OA, we are seeking a highly skilled and experienced Aesthetic Field Service Engineer to join our team. As a key member of our team, you will be responsible for carrying out commissioning, servicing, and periodic maintenance on uninterruptible power supplies (UPS) and associated battery solutions.
Key Responsibilities:- Site visits for service and maintenance of UPS systems.
- Fault diagnosis, testing, and repairs on all types, makes, and models of UPS, batteries, switchgear, and control systems.
- Replace service parts in line with remedial documentation.
- Carry out commissioning of UPS and battery systems and associated switchgear equipment.
- Complete battery testing using up-to-date testers and Flir equipment.
- Support the business SLA requirements for breakdown response times.
- Offer technical support and assistance to internal departments and customers when required.
- Accurately complete all service visit reports and ensure that full recommendations for remedial actions are included.
- Ensure that reports are submitted within the agreed deadline and that the company CRM system is updated.
- Included in the company on-call rota.
- Follow safety regulations and PPE control requirements as listed within specific on-site RAMS documentation.
- Complete dynamic on-site risk assessments before commencing any work.
- Attend manufacturer training to improve and develop knowledge and skill set.
- Carry out any other reasonable duties or tasks as determined by the needs of the business, which could include but are not limited to UPS installations and battery replacements.
- Relevant Electronic Qualification
- Electrical qualification and hands-on experience
- ECS Card (not essential)
- 5 years working as a field engineer on UPS systems
- Experience of power electronics
- Experience working on medium voltage applications
- Must have a clean Full UK driving license
- Excellent communication skills with customers and colleagues
- Good personal organization skills
- Experience in all Microsoft Office applications
- Proficient in the use of IT for report writing and UPS system interrogation
- Strong sense of accountability
- Door-to-door pay
- Overtime and bonus opportunity
- Pension
- Life insurance
- Company vehicle with personal use, laptop, iPad, and tools
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