Aesthetic Field Service Specialist

1 month ago

Leeds, Leeds, United Kingdom OA Full time
Job Title: Aesthetic Field Service Engineer

At OA, we are seeking a highly skilled and experienced Aesthetic Field Service Engineer to join our team. As a key member of our team, you will be responsible for carrying out commissioning, servicing, and periodic maintenance on uninterruptible power supplies (UPS) and associated battery solutions.

Key Responsibilities:
  • Carry out site visits for service and maintenance of UPS systems.
  • Diagnose, test, and repair faults on all types, makes, and models of UPS, batteries, switchgear, and control systems.
  • Replace service parts in line with remedial documentation.
  • Commission UPS and battery systems and associated switchgear equipment.
  • Conduct battery testing using up-to-date testers and Flir equipment.
  • Support business SLA requirements for breakdown response times.
  • Provide technical support and assistance to internal departments and customers when required.
  • Accurately complete all service visit reports and ensure that full recommendations for remedial actions are included.
  • Ensure that reports are submitted within the agreed deadline and that the company CRM system is updated.
  • Participate in the company on-call rota.
  • Follow safety regulations and PPE control requirements as listed within specific on-site RAMS documentation.
  • Complete dynamic on-site risk assessments before commencing any work.
  • Attend manufacturer training to improve and develop knowledge and skill set.
  • Perform any other reasonable duties or tasks as determined by the needs of the business.
Requirements:
  • Relevant Electronic Qualification.
  • Electrical qualification and hands-on experience.
  • ECS Card (not essential).
  • 5 years working as a field engineer on UPS systems.
  • Experience of power electronics.
  • Experience working on medium voltage applications.
  • Full UK driving license.
  • Excellent communication skills with customers and colleagues.
  • Good personal organization skills.
  • Experience in all Microsoft Office applications.
  • Proficient in the use of IT for report writing and UPS system interrogation.
  • Strong sense of accountability.
Benefits:
  • Door-to-door pay.
  • Overtime and bonus opportunity.
  • Pension.
  • Life insurance.
  • Company vehicle with personal use, laptop, iPad, and tools.

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