Leader of Client Satisfaction
2 days ago
As the leading provider of vending solutions and specialist coffee services in Europe, we are looking for a Leader of Client Satisfaction to join our fast-paced team. This role involves managing a team responsible for delivering a national service to over 3,500 businesses across the UK.
Key Responsibilities:- Drive and exceed departmental KPIs by managing the team, planning capacity, and evaluating daily performance.
- Maintain staff retention by selectively recruiting competent associates and providing ongoing coaching.
- Maximise team performance by clearly communicating job expectations, planning, and monitoring performance.
- Develop and enforce systems, policies, procedures, and productivity standards.
Familiarity with O365, Power BI, and CRM systems is an advantage. A strong PC skillset, especially in Microsoft Excel and MS Teams, is essential. The ideal candidate should have previous people management experience in a fast-paced contact centre environment and be able to drive results and work under pressure.
Estimated Salary Range: £50,000 - £65,000 per annum],-
Client Growth Specialist
1 month ago
Hemel Hempstead, Hertfordshire, United Kingdom beBee Professionals Full time £35,000 - £45,000beBee Professionals in Hemel Hempstead is looking for a Client Growth Specialist to join our team. The successful candidate will have a strong background in sales and a proven ability to develop and maintain client relationships.Key Responsibilities:Manage and maintain relationships with existing clients to ensure customer satisfaction and loyalty.Develop...
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Client Relationship Manager
1 month ago
Hemel Hempstead, Hertfordshire, United Kingdom beBee Professionals Full time £30,000 - £45,000We are looking for a Client Relationship Manager to join our team in Hemel Hempstead, United Kingdom. The role involves managing client relationships, driving revenue growth, and ensuring customer satisfaction through excellent service.Key Responsibilities:Manage a portfolio of existing clients, ensuring their needs are met.Identify and develop new business...
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Barista Team Leader
4 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Costa Coffee Full timeBarista Team LeaderAt Costa Coffee, we're passionate about delivering exceptional customer experiences. As a Barista Team Leader, you'll play a key role in leading our team to achieve this goal.Key Responsibilities:Lead by example, demonstrating a passion for coffee and customer serviceDevelop and implement strategies to drive sales and improve customer...
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Client Relationship Manager
2 months ago
Hemel Hempstead, Hertfordshire, United Kingdom beBee Professionals Full time £30,000 - £45,000Account ExecutiveWe are seeking a results-driven Account Executive to join our team at beBee Professionals in Hemel Hempstead, UK. The ideal candidate will have a proven track record of managing client relationships, driving revenue growth, and delivering exceptional customer service.Key Responsibilities:Manage a portfolio of existing clients, ensuring their...
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Client Relationship Manager
4 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom beBee Professionals Full time £35,000 - £45,000We are looking for a Client Relationship Manager to join our team at beBee Professionals in Hemel Hempstead.Key Responsibilities:Develop and implement strategies to meet client needs and drive business growth.Manage and maintain relationships with existing clients, ensuring customer satisfaction.Identify new sales opportunities within the current client...
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Executive Chef Leader
4 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Hana Group Full timeAbout the Role:We are seeking a highly skilled and experienced Executive Chef Leader to join our team at Hana Group. As a key member of our leadership team, you will be responsible for leading our kitchen team to deliver exceptional food quality and service standards.Key Responsibilities:Lead and motivate a high-performing kitchen team to achieve business...
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Client Services Manager
4 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom NEC Full timeJob DescriptionThe Client Services Manager is responsible for the day-to-day management and delivery of contracted services to specific customer accounts. This involves working across the organisation to ensure all services are delivered to contractual Service Level Agreements (SLAs), and to act as the single point of contact for all service delivery...
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Senior Client Services Manager
4 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom NEC Software Solutions Full timeJob DescriptionAt NEC Software Solutions, we are seeking a highly skilled Senior Client Services Manager to join our team. As a key member of our organization, you will be responsible for overseeing the day-to-day management of our software services, Cloud infrastructure (AWS and Azure), and applications, ensuring high levels of customer satisfaction and...
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Renewables Insurance Leader
4 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom DreamSearch Ltd Full timeThe Renewables Insurance Executive/Broker role is a key new senior position at DreamSearch Ltd, working closely with Directors to build a core leading division for a quality UK Insurance brand.This is an exciting opportunity for a strategic, diligent leader with genuine enthusiasm for the Renewable Energy/ Energy Storage/ Energy Technology markets. The...
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Senior Client Engagement Manager
2 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Boston Scientific Full timeAbout Boston Scientific:Boston Scientific is a global leader in the medical device industry, dedicated to transforming lives through innovative solutions that improve patient health and outcomes.Job Summary:We are seeking a highly skilled Senior Client Engagement Manager to join our team. As a key member of our sales organization, you will be responsible for...
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Senior Client Services Director
7 days ago
Hemel Hempstead, Hertfordshire, United Kingdom NEC Software Solutions Full timeJob TitleSenior Client Services DirectorAbout UsWe are NEC Software Solutions, a leading provider of software solutions for public services. Our mission is to help our customers make a difference in the world.Job DescriptionThis role is aligned with the responsibilities of a Service Owner, following the DDaT (Digital, Data, and Technology) framework, with...
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Security Supervisor Leader
3 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom ICTS Europe Full time**Job Title: Security Supervisor Leader**ICTS Europe is seeking a highly skilled and experienced Security Supervisor Leader to join our team. As a Security Supervisor Leader, you will be responsible for ensuring the security and safety of our client site.**Key Responsibilities:**Overall responsibility for the security operations on shift, including SIA...
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Hemel Hempstead, Hertfordshire, United Kingdom Boston Scientific Full timeOverviewBoston Scientific is a global leader in medical devices, dedicated to transforming lives through innovative technologies.We are seeking an Electrophysiology Specialist with strong clinical expertise to join our team in London. As a Field Clinical Specialist, you will provide critical support to customers in the electrophysiology space, leveraging...
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Senior Client Services Manager
4 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom NEC Software Solutions Full timeJob Title: Senior Client Services ManagerJob Summary:We are seeking a highly skilled Senior Client Services Manager to join our team at NEC Software Solutions. As a key member of our operations team, you will be responsible for delivering exceptional customer service and ensuring the seamless delivery of our operational services to customers.Key...
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Digital Transformation Leader
4 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Connexa Full timeAt Connexa, we're driving innovation in the Quick Service Restaurants (QSR), Hospitality, and Retail sectors. As a global technology company, we foster strong partnerships with major brands to enhance customer experiences and streamline operational efficiency.With a strong presence in the market for over 20 years, we continually innovate to meet the...
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Head of Sales
2 months ago
Hemel Hempstead, Hertfordshire, United Kingdom beBee Professionals Full time £35,000 - £55,000Sales Manager Job DescriptionWe are seeking an experienced Sales Manager to lead our dynamic sales team in Hemel Hempstead, United Kingdom. The ideal candidate will have a proven track record in managing and motivating teams to achieve ambitious sales targets while ensuring client satisfaction and business growth.Key Responsibilities:Lead and motivate the...
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ServiceNow Platform Team Leader
1 month ago
Hemel Hempstead, Hertfordshire, United Kingdom Sopra Steria - UK Full timeAre you a seasoned ServiceNow expert looking for a new challenge? Sopra Steria's ServiceNow Practice is seeking a highly skilled ServiceNow Platform Team Leader to lead and mentor a dedicated team of professionals. As a key member of our Government and Transport sector, you'll be responsible for the support of our Managed Service Domain Separated ServiceNow...
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Field Service Engineer
4 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Thermo Fisher Scientific Full timeAt Thermo Fisher Scientific, we are seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for delivering service activities, including installations, repairs, and maintenance services, for our Chromatography and Mass Spectrometry instruments across the Central Region.Key Responsibilities:•...
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Site Services Supervisor
3 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Anord Mardix Full timeAnord Mardix, a leading provider of critical power solutions, seeks a skilled professional to oversee site services. As a Site Services Supervisor, you will play a key role in ensuring the successful execution of maintenance and installation works.The ideal candidate will possess a strong background in electrical engineering, preferably with experience in LV...
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Business Development Manager
2 months ago
Hemel Hempstead, Hertfordshire, United Kingdom beBee Professionals Full time £35,000 - £55,000Sales Manager Job DescriptionWe are seeking an experienced Sales Manager to lead our dynamic sales team in Hemel Hempstead, United Kingdom. The ideal candidate will have a proven track record in managing and motivating teams to achieve ambitious sales targets while ensuring client satisfaction and business growth.Key Responsibilities:Lead and motivate the...