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Fulfilment Shift Leader

1 month ago

Worcester, Worcestershire, United Kingdom Tesco Full time
About the Role

We are seeking a skilled Fulfilment Shift Leader to join our team at Tesco. As a key member of our retail operations team, you will be responsible for coordinating a team to deliver exceptional customer service and drive sales growth.

Key Responsibilities
  • Take ownership of activities and coordinate a team to deliver results
  • Provide on-the-job coaching and feedback to improve service quality
  • Monitor team performance and implement practical actions for improvement
  • Ensure a safe working environment and promote a positive customer experience

Requirements
  • Excellent customer service skills and ability to role-model natural customer service
  • Strong communication and leadership skills to build relationships with colleagues
  • Ability to make decisions efficiently and handle change
  • Flexibility to work varying shifts and adapt to changing priorities

What's in it for you
  • Holiday entitlement starting at 20 days plus a personal day
  • Flexible working options from day one
  • Access to free wellbeing services and a range of benefits
  • Opportunity to progress your career and develop new skills

About us
Tesco is a leading retailer committed to serving our customers, communities, and planet a little better every day. We value diversity, equity, and inclusion and strive to create a welcoming work environment for all colleagues.