IT Service Desk Engineer

24 hours ago


Bournemouth, Bournemouth, United Kingdom Sterling Bridge Limited Full time
Role Overview
We are currently recruiting for a talented 1st Line Support Engineer to join our growing Service Desk team in Christchurch. This exciting opportunity offers a challenging and rewarding role, with opportunities for career advancement and professional growth.

Key Responsibilities:
  • Providing first-line technical support to our customers, including troubleshooting and resolving issues.
  • Working closely with the Service Desk team to prioritize and manage workload.
  • Developing and maintaining knowledge of IT systems and technologies to improve customer satisfaction.
  • Conducting regular quality checks to ensure high standards are met.

Requirements:
The successful candidate will have excellent communication and problem-solving skills, with a strong understanding of IT systems and technologies. They will also have experience in a similar role and be able to work in a fast-paced environment.

Salary and Benefits:
The salary for this role is £25,000 - £27,000 per annum, with additional benefits including ongoing training and development opportunities, and a collaborative and supportive team environment.

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