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Administrative Support Assistant

2 months ago

Shrewsbury, United Kingdom Aspire People Full time

Job Summary:

We are seeking a highly organized and communicative Administrative Support Assistant to join our team at Aspire People. As a key member of our school office support team, you will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring the smooth operation of our school offices.

Key Responsibilities:

  • Provide a warm welcome to visitors, including parents, contractors, and delivery staff, and ensure they are signed in and issued with passes and lanyards.
  • Deal effectively with telephone calls, passing on messages as required, and communicate with parents regarding all aspects of school life.
  • Follow safeguarding procedures, including checking DBS information for visitors, and maintain accurate records.
  • Ensure the reception area remains tidy, update literature and forms as necessary, and receive and sign for all packages and deliveries.
  • Record and post all outgoing mail, and perform general administration duties, including collating registers and checking absences.
  • Provide first-day calling to parents of absent pupils, maintain and update school information, records, and databases, and assist with the delivery of stationery, materials, and resources to classes.
  • Assist with arrangements for visits by school nurses, photographers, and other professionals.

Requirements:

  • Previous experience in an administrative or customer-facing role.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • High level of organization and attention to detail.
  • Ability to maintain confidentiality and handle sensitive information.

Working with Aspire People:

Aspire People is committed to safeguarding and promoting the welfare of pupils and expects every candidate to share this commitment. Placements are subject to appropriate Child Protection screening, including checks with former employers and the Disclosure and Barring Service.