Field Service Technician

2 days ago

East Liverpool, Ohio, United Kingdom Virgin Media Full time

About the Role:

We are seeking a skilled Field Service Technician to join our team at Virgin Media. As a Field Service Technician, you will be responsible for installing and maintaining our network infrastructure, ensuring that our customers receive the best possible service.

Key Responsibilities:

  1. Install and maintain our network infrastructure, including fibre optic cables and equipment.
  2. Diagnose and repair technical issues with our network and customer equipment.
  3. Provide excellent customer service, ensuring that customers are satisfied with the service they receive.
  4. Collaborate with our technical team to share knowledge and best practices.

Requirements:

  1. A UK Manual driving licence with no more than 8 points.
  2. Comfortable working at heights and in all weather conditions.
  3. Ability to problem-solve and find suitable solutions for customers.
  4. Excellent communication and interpersonal skills.

What We Offer:

We offer a competitive salary of GBP29,000, plus overtime and performance-based commission. You will also receive a company van and access to a range of benefits, including a first-rate pension programme and wellbeing benefits.

Next Steps:

If you are interested in this role, please submit your application. We will then contact you to discuss the next steps in the process, which may include a competency-based telephone interview.

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