Customer Service Representative for Christmas Support Team

2 weeks ago


Norwich, Norfolk, United Kingdom Next Full time

Temporary Christmas Support Team Role

Next is looking for a flexible and temporary Sales Floor Team Member to join our team during the Christmas season. As a Christmas Support Team Member, you will be working on the sales floor, providing excellent customer service and helping our customers find the perfect products.

About the Role

  1. Offer fast and friendly service at all times, helping our customers to find the perfect products
  2. Share your passion and knowledge about our amazing products
  3. Keep the sales floors looking fantastic and easy to shop from
  4. Work in all areas of the store as needed, including stockrooms and processing deliveries
  5. Help get stock to the sales floor as quickly as you can
  6. Support and effectively communicate with customers, colleagues and managers at all times
  7. Take control of your own development

About You

  1. A great communicator who is friendly, calm and efficient – even on your busiest days
  2. Excited about the challenge of a varied and fast-paced job
  3. Flexible, supportive and always ready to go the extra mile for your team and our customers
  4. You take pride in your work and approach all tasks with energy, pace and dedication
  5. Happy to work on your own and keep yourself busy to achieve all performance targets

In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencement of employment.

This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.



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