Administrative Support Professional

2 weeks ago


Wolverhampton, Wolverhampton, United Kingdom Major Industrial Full time
Job Description

Major Industrial is seeking a skilled Reception and Administrative Assistant to join their team in Wolverhampton.

The ideal candidate will have experience in a professional services environment, providing administrative support to ensure the smooth operation of the office.

Key responsibilities include:

  • Answering telephone calls and managing voicemails.
  • Welcoming visitors and providing refreshments as needed.
  • Opening and distributing post, as well as scanning documents to relevant staff.
  • Assisting with bank details and supporting the accounts department.
  • Identifying caller requirements and directing calls accordingly.
  • Processing inquiries and sending relevant information via email.
  • Updating the CRM database with customer information and contact details.
  • Supporting management with email, letter, and report production.
  • Managing the key system, including signing out keys to contractors and clients.
  • Responding to website inquiries and dealing with them accordingly.
  • Maintaining the CRM database by regular contact with customers and recording changes.

Candidates should have experience in reception and administration within a professional services environment.



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