Visitor Experience Coordinator

4 days ago


Glasgow, Glasgow City, United Kingdom The Royal Household Full time
Role Overview

The Visitor Experience Coordinator will be responsible for delivering exceptional customer service and experiences to our visitors. This includes managing bookings, providing accurate visitor information, and ensuring every customer receives excellent service.

Key Responsibilities
  • Manage bookings and provide accurate visitor information
  • Maintain a consistent friendly and professional demeanor
  • Initiate conversations with visitors to help meet retail sales targets
  • Ensure good numeracy, IT literacy, and data entry skills
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Able to work accurately and efficiently in a fast-paced environment
  • Good numeracy, IT literacy, and data entry skills
Salary and Benefits

We offer a competitive salary of £12.60 per hour, as well as a range of benefits including complimentary lunch during your shift and benefits such as complimentary tickets to Royal Collection Trust sites and a 20% discount at Royal Collection Trust shops.



  • Glasgow, Glasgow City, United Kingdom ASVA: Association of Scottish Visitor Attractions Full time

    Visitor Engagement RoleAre you passionate about creating engaging experiences for museum visitors?ASVA: Association of Scottish Visitor Attractions has a fantastic opportunity for an Audience Engagement Manager to join their team.In this role, you will be responsible for planning and implementing various events and activities to enhance the visitor...


  • Glasgow, Glasgow City, United Kingdom ASVA: Association of Scottish Visitor Attractions Full time

    About this role: We are looking for a skilled Visitor Experience Manager to oversee the delivery of high-quality visitor services across the organisation. This includes working with teams to ensure that all areas of the centre are welcoming and engaging for visitors.The ideal candidate will have excellent leadership and communication skills, as well as the...


  • Glasgow, Glasgow City, United Kingdom CV-Library Full time

    Job OverviewWe are seeking a dedicated individual to join our team as a Visitor Assistant at various museums across central Edinburgh. As a key member of our front-line staff, you will be responsible for delivering exceptional customer service and ensuring that visitors have a memorable experience.


  • Glasgow, Glasgow City, United Kingdom Drax Group Full time

    About this Opportunity\Drax Group is seeking a Visitor Experience Manager to join our fantastic Visitor Services team at Cruachan Visitor Centre. You will be responsible for managing daily operations, ensuring high standards of customer service, and providing exceptional hospitality experience to our visitors.\As part of our team, you will prepare and serve...


  • Glasgow, Glasgow City, United Kingdom ASVA: Association of Scottish Visitor Attractions Full time

    **Job Title:** Visitor Services Operations Lead**Estimated Salary:** £32,000 - £40,000 per annum**Location:** Fyvie Castle, ScotlandJob Overview:We are seeking an experienced Visitor Services Operations Lead to join our team at Fyvie Castle. This is a fantastic opportunity to lead our frontline customer service team and drive exceptional visitor...


  • Glasgow, Glasgow City, United Kingdom ASVA: Association of Scottish Visitor Attractions Full time

    Glasgow Science Centre is a world-class visitor attraction and a leading provider of science education and outreach programmes. We are committed to inspiring people of all ages to explore and understand the world around them.About the JobWe are seeking a highly motivated and organised Event Coordinator to join our events team. The successful candidate will...


  • Glasgow, Glasgow City, United Kingdom Beam Suntory Full time

    At Beam Suntory, we are seeking a seasoned leader to take on the role of Experience Coordinator. This position is based in our Auchentoshan Visitor Centre and will play a crucial part in delivering an exceptional premium brand experience aligned with our Global Brand Strategy.Key ResponsibilitiesSupport the Visitor Centre Manager in maintaining the highest...


  • Glasgow, Glasgow City, United Kingdom ASVA: Association of Scottish Visitor Attractions Full time

    About the Role: We are recruiting for a Visitor Services Assistant to deliver exceptional customer experiences in all customer-facing areas of Glasgow Science Centre. This role involves creating a fun, safe, and welcoming environment for visitors across various areas, including Whitelee Visitor Centre, hosting, group management, gift shop, food & beverage...


  • Glasgow, Glasgow City, United Kingdom ASVA: Association of Scottish Visitor Attractions Full time

    ASVA: Association of Scottish Visitor Attractions is a leading association dedicated to promoting Scotland's visitor attractions. We are currently looking for a highly motivated and experienced Senior Community Learning Coordinator to join our Science Learning and Exhibitions Team.The successful candidate will be responsible for developing and managing GSC's...


  • Glasgow, Glasgow City, United Kingdom ASVA: Association of Scottish Visitor Attractions Full time

    This is an exciting opportunity to join our Frontline Operations Coordinator team at the Glasgow Science Centre. As a key member of our operations team, you will be responsible for ensuring that all aspects of visitor services run smoothly and efficiently.You will need to have excellent problem-solving skills, as well as the ability to work effectively under...


  • Glasgow, Glasgow City, United Kingdom ASVA: Association of Scottish Visitor Attractions Full time

    Glasgow Science Centre is a Scottish Charity and a unique 5-star visitor attraction. Our mission is to inspire people of all ages to explore and understand the world around them.About UsWe deliver interactive science experiences to schools, families, and community audiences for over 20 years in-house, online, and through outreach.Job OpportunityAn exciting...


  • Glasgow, Glasgow City, United Kingdom ASVA: Association of Scottish Visitor Attractions Full time

    Glasgow Science Centre is a prominent Scottish charity and a unique 5-star visitor attraction that has been delivering interactive science experiences to schools, families, and community audiences for over 20 years.About the PositionWe are seeking a Food and Beverage Assistant to work within our Food and Beverage Team. This role involves supporting the...


  • Glasgow, Glasgow City, United Kingdom ASVA: Association of Scottish Visitor Attractions Full time

    Role Overview">This is a seasonal role at Historic Environment Scotland, offering a unique opportunity to engage with international and local visitors.The successful candidate will work in one of the following attractions:Jedburgh Abbey – A historic site with Romanesque and early gothic architecture.Melrose Abbey – The final resting place of Robert the...


  • Glasgow, Glasgow City, United Kingdom ASVA: Association of Scottish Visitor Attractions Full time

    Job OverviewWe are seeking a Customer Experience Ambassador to deliver exceptional customer service and create a welcoming environment for all visitors at Glasgow Science Centre. This role is ideal for individuals who enjoy working in a fast-paced, dynamic team and have excellent interpersonal skills.The successful candidate will be confident in their...


  • Glasgow, Glasgow City, United Kingdom ASVA: Association of Scottish Visitor Attractions Full time

    Company Overview:We are ASVA: Association of Scottish Visitor Attractions, a leading trade association that represents the interests of Scotland's visitor attractions. Our mission is to promote excellence in visitor attractions and provide services that support their growth and success.Job Summary:We are seeking an experienced HR professional to join our...


  • Glasgow, Glasgow City, United Kingdom ASVA: Association of Scottish Visitor Attractions Full time

    Museum Programmes PositionDo you have a passion for delivering engaging programmes for museum visitors?ASVA: Association of Scottish Visitor Attractions seeks an experienced Audience Engagement Manager to join their team.In this role, you will be responsible for overseeing various aspects of audience engagement, including research, volunteering, social...


  • Glasgow, Glasgow City, United Kingdom Drax Group Full time

    Role Overview:">Drax Group is seeking a skilled Hospitality and Catering professional to join our team as Visitor Services Officer - Café. This exciting opportunity allows you to work in a fast-paced environment and contribute to delivering exceptional customer experiences.As part of our dedicated team, you'll be responsible for preparing and serving food...


  • Glasgow, Glasgow City, United Kingdom ASVA: Association of Scottish Visitor Attractions Full time

    Job Description:In this exciting role, you will play a key part in delivering interactive science experiences to schools, families, and communities across Scotland. Your primary responsibility will be to plan and deliver engaging events that showcase the importance of science in our daily lives.Key Responsibilities:Event planning and deliveryCustomer service...


  • Glasgow, Glasgow City, United Kingdom ASVA: Association of Scottish Visitor Attractions Full time

    Tourism Operations AssistantJob Role:We are seeking a highly organised and communicative individual to join our team as a Tourism Operations Assistant at Glasgow Cathedral. As part of our operations team, you will be responsible for supporting the smooth running of our tourist attractions.Key Responsibilities:Coordinating events and activities to enhance the...


  • Glasgow, Glasgow City, United Kingdom ASVA: Association of Scottish Visitor Attractions Full time

    We are seeking an experienced Operations Manager to join our team at Glasgow Science Centre. As an Operations Manager, you will be responsible for managing corporate events and food & beverage operations, ensuring that all activities are delivered to a high standard and meet the needs of our visitors.Key skills:Staff management and supervision.Stock...