Visitor Experience Manager

1 week ago


Glasgow, Glasgow City, United Kingdom Drax Group Full time

About this Opportunity

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Drax Group is seeking a Visitor Experience Manager to join our fantastic Visitor Services team at Cruachan Visitor Centre. You will be responsible for managing daily operations, ensuring high standards of customer service, and providing exceptional hospitality experience to our visitors.

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As part of our team, you will prepare and serve food and beverages, assist with front-of-house duties, and provide guidance to colleagues on customer service excellence. You will also contribute to developing and implementing strategies to enhance visitor engagement and experience.

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We offer a competitive annual salary of £26,000, including benefits such as private healthcare, personal accident cover, group personal pension plan, and 25 days holiday plus bank holidays (pro rata).

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In return, we expect commitment to delivering exceptional customer experiences, adapting to changing situations, prioritizing tasks, and using initiative. If you are passionate about delivering outstanding hospitality services, we want to hear from you



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