Pensions Administration Specialist

4 days ago


Preston, Lancashire, United Kingdom Local Pensions Partnership Full time
About Us

Local Pensions Partnership is one of the UK's leading pension administration companies, delivering services to over 2,100 employers and more than 655,000 members. Our mission is to provide exceptional experiences for our clients, and we strive to continuously educate and support them in their pension schemes.

The Role

We are currently seeking a skilled Pensions Administrator to join our team. In this role, you will work independently, using your problem-solving skills to resolve complex pension queries and requests from members and employers. Your strong communication skills will enable you to provide excellent customer service and build positive relationships within the team and wider business.

Responsibilities
  • Process and check pensions casework, including benefits estimates, transfers, and retirements
  • Respond to member correspondence and ensure timely resolution of queries
  • Liaise with customers and third parties to gather information
  • Maintain accurate records and adhere to data protection protocols
Requirements

To succeed in this role, you will need:

  • Able to work accurately and efficiently under pressure
  • Familiarity with Microsoft Office tools, including email and Excel spreadsheets
  • Excellent IT skills and ability to learn new systems
  • Strong problem-solving skills and analytical thinking
  • Effective communication and interpersonal skills
Benefits

We offer a comprehensive package, including:

  • Salary from £22,900 per annum, depending on experience
  • 25 days holiday, plus bank holidays and concessionary days
  • Access to an excellent pension scheme
  • Employee assistance program
  • Professional development opportunities

Estimated annual salary: £22,900



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