Leisure Assistant

4 weeks ago

Shrewsbury, Shropshire, United Kingdom Village Hotels Full time
About the Role

We are seeking a highly motivated and enthusiastic Leisure Assistant to join our team at Village Hotel Club. As a key member of our hospitality team, you will play a vital role in delivering exceptional customer service and ensuring our public areas are always looking their best.

Key Responsibilities
  • Provide outstanding customer service to our members and guests, ensuring their experience is exceptional and memorable.
  • Maintain the cleanliness and hygiene of our public areas, including the gym, studios, and poolside.
  • Refine our guest experience by identifying areas for improvement and implementing solutions.
  • Respond to poolside alarms and ensure the pool area is safe and secure.
  • Work collaboratively with the team to achieve our goals and objectives.
What We Offer

As a Leisure Assistant at Village Hotel Club, you will enjoy a range of benefits, including:

  • Complimentary full leisure club membership for you and a family member or friend.
  • Employee discount on overnight stays at Village Hotels.
  • 50% discount on food and drink purchased on or off shift at any Village Hotel.
  • Exciting training platform with gamified learning.
  • Discounts and cashback offers on many High Street Brands.
  • A range of wellbeing and healthcare benefits.
  • Financial wellbeing support via Salary Finance.
  • Employee Assistance Programme.
  • Flexible working hours.
  • A fun, supportive, and inclusive work environment with loads of development opportunities.
  • Regular team events with our BIG People days monthly.
  • Excellent reward and recognition incentive schemes.
  • Monthly wellbeing programme for all employees to support your mental health.
  • Anniversary rewards for key milestones of service.
  • Holiday purchase scheme.
  • Birthday day off.
  • Electric car salary sacrifice scheme.
What We're Looking For

We are looking for someone who is passionate about hospitality, leisure, and fitness, with a smile and the ability to talk to everyone. You will need to be solutions-oriented, with an eye for spotting issues before they happen, and able to work in compliance with company and legal guidelines, keeping yourself, colleagues, and customers safe.

Please note that all offers are subject to a successful DBS check in this role.

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