Business Support Officer Level 1

2 days ago

Kingston upon Thames, Greater London, United Kingdom Achieving for Children Full time

About the Role

The Business Support Officer Level 1 is a part-time, term-time only position that provides administrative support to the Education Welfare Service. As a member of the Business Support Team, you will be responsible for undertaking various administrative duties, working under the supervision of the Business Support Team Manager.

Key Responsibilities

  • Manage and respond to all requests received in the FPN inbox.
  • Provide administrative support to the Elective Home Education Service.
  • Liaise and work closely with Education Welfare Officers.
  • Update service-specific databases and trackers.
  • Field relevant telephone calls and messages.
  • Complete statutory returns.
  • Support with I.T. setup and the creation of resources as required.

About You

We are looking for an individual with strong administrative, customer service, and digital experience to undertake a range of functions to ensure excellent support to those in the directorate and to our children, young people, and their families.

Requirements

  • A passion for Achieving for Children's vision, mission, and values.
  • Strong organizational abilities, including time management, creative-thinking, problem-solving, and multitasking.
  • Ability to work well under pressure and be flexible with their approach to carrying out tasks.
  • Ability to make good use of technology to perform functions and ensure work is timely and accurate.
  • Strong administrative skills, such as minute-taking, managing competing priorities, being organized, and working well in a team.

About Our Benefits

We offer a range of benefits, including:

  • Competitive salary and pension scheme.
  • Flexible working options.
  • Comprehensive Employee Assistance Programme.
  • Range of staff benefits and discounts.
  • Excellent learning and development offer to support your career pathway.

Important Information

We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We expect all staff and volunteers to share this commitment. This post is exempted under the Rehabilitation of Offenders Act 1974, and as such, appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

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