Medical Imaging Equipment Service Engineer

2 weeks ago


Bedford, United Kingdom TRS Consulting Full time
Job Title: Medical Imaging Equipment Service Engineer

About the Company: As a global leader in healthcare, our client is a highly respected manufacturer of medical imaging systems. Our team of engineers takes pride in building long-term relationships with customers, and we are committed to providing excellent customer service.

Salary: The salary for this role is up to £25,000 per annum, dependent on experience, plus a 10% bonus. You will also be eligible for pension, private healthcare, and life assurance benefits.

Job Description:
As a Junior Service Engineer, you will be responsible for providing technical assistance to customers via phone and email on faults with medical imaging systems. This will involve performing remote troubleshooting, determining the most effective resolution for issues, guiding customers through the problem-solving process, and escalating unresolved issues to field service engineers.

Key Responsibilities:
  • Provide technical assistance to customers via phone and email
  • Perform remote troubleshooting and determine the most effective resolution for issues
  • Guide customers through the problem-solving process
  • Escalate unresolved issues to field service engineers

Requirements:
To be successful in this role, you will need to have a qualification in electronics or another relevant technical discipline. You must also have impeccable customer service skills and a confident and professional manner when interacting with customers. Additionally, you will need to have a flexible approach and be determined to seize opportunities and resolve complex challenges. A full UK driving licence is also required.

About You:
We are looking for an enthusiastic and motivated individual who is eager to develop their career in the medical imaging industry. If you have a strong background in electronics and excellent communication skills, we encourage you to apply for this exciting opportunity.

What We Offer:
In addition to a competitive salary and benefits package, we offer full product training on a range of medical imaging systems (including CT and MRI). This will be provided through engineer mentoring and manufacturer training courses. For those with the desire to progress their career, there are opportunities to move into field service engineer roles.

Contact Information: Please submit your application through TRS Consulting.

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