Junior Service Engineer for Medical Imaging Systems

3 weeks ago


Bedford, Bedford, United Kingdom TRS Consulting Full time
Job Summary

The role of Junior Service Engineer, Medical X-Ray Systems, is an excellent opportunity to join a leading manufacturer of medical imaging equipment and gain comprehensive training on medical X-Ray, CT, and MRI systems. As a service engineer, you will be responsible for providing technical assistance to customers, performing remote troubleshooting, and escalating unresolved issues to field service engineers. To be successful in this role, you should have a qualification in electronics or a relevant technical discipline, impeccable customer service skills, and a flexible approach to resolving complex challenges.

Key Responsibilities:
  • Providing technical assistance to customers via phone and email on faults with medical imaging systems
  • Performing remote troubleshooting and determining the most effective resolution for issues
  • Escalating unresolved issues to field service engineers

Requirements:
  • Qualification in electronics or another relevant technical discipline
  • Impeccable customer service skills and a confident and professional manner in customer environments
  • Flexible approach with the determination to seize opportunities and resolve complex challenges
  • Full UK driving licence

About the Company:
Global leader in healthcare and a highly respected manufacturer of medical imaging systems. Our team of engineers takes great pride in their work and aims to build long-term relationships with customers. We offer full product training on a range of medical imaging systems, including CT and MRI, through engineer mentoring and manufacturer training courses. For those with the desire, there are opportunities to progress your career into field service engineer roles.

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