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Orders Team Leader

1 month ago

Elland, Calderdale, United Kingdom Marshalls Full time

Orders Team Leader

We're seeking an experienced Orders Team Leader to join our dynamic team at Marshalls. As a key player, you'll promote a collaborative spirit, tackle challenging customer service issues with confidence, and champion the growth of your team members.

Your role will involve managing customer order inquiries, processing orders, coordinating deliveries, and addressing any after-sales issues with a proactive approach. You'll also collaborate closely with our sales teams to enhance customer loyalty through outstanding service, support sales initiatives, and identify new sales opportunities.

Key Responsibilities:

  • Manage customer order inquiries and process orders efficiently
  • Coordinate deliveries and address after-sales issues
  • Collaborate with sales teams to enhance customer loyalty
  • Support sales initiatives and identify new sales opportunities

What We Offer:

  • Guaranteed Christmas holidays
  • Development opportunities
  • 34 days per annum or the equivalent in hours (inclusive of bank holidays) (35 days in Scotland)
  • Health care cash plan – support with Dental, Optical, Prescription costs and many more
  • Enhanced Maternity, Paternity, and Adoption pay and leave
  • 5% employer matched pension scheme
  • Cycle to work scheme
  • Employee discount on Marshalls and Marley products
  • Retailer discounts
  • Marshalls Wellbeing Centre – move, money & mind
  • Share purchase scheme
  • Life assurance

About Marshalls:

Marshalls is a leading UK manufacturer of high-quality natural stone and innovative concrete hard landscaping products. We cater to the construction, home improvement, and landscape markets, offering superior solutions.

Our operations are organised into three distinct divisions: Landscape Products, Building Products, and Roofing Products. We're proud to have paved every location on the Monopoly Board.