Orders Team Leader
4 weeks ago
Orders Team Leader Role Overview
We are seeking an experienced Orders Team Leader to join our dynamic team at Marshalls. As a key player, you will be responsible for leading a team of Order Advisors, promoting a collaborative spirit, and tackling challenging customer service issues with confidence.
Key Responsibilities:
- Manage customer order inquiries and process orders efficiently
- Coordinate deliveries and address after-sales issues proactively
- Collaborate closely with sales teams to enhance customer loyalty and support sales initiatives
- Identify new sales opportunities and contribute to the growth of the team
Requirements:
- Proven leadership experience in a customer-facing role
- Excellent communication and analytical skills
- Ability to work effectively in a team environment
- Strong problem-solving and decision-making skills
What We Offer:
- Guaranteed Christmas holidays
- Development opportunities for career growth
- Competitive salary and benefits package
- Enhanced maternity, paternity, and adoption pay and leave
- 5% employer-matched pension scheme
About Marshalls:
Marshalls is a leading UK manufacturer of high-quality natural stone and innovative concrete hard landscaping products. We cater to the construction, home improvement, and landscape markets, offering superior solutions.
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