Orders Team Leader

4 weeks ago


Elland, Calderdale, United Kingdom Marshalls Full time

Orders Team Leader Role Overview

We are seeking an experienced Orders Team Leader to join our dynamic team at Marshalls. As a key player, you will be responsible for leading a team of Order Advisors, promoting a collaborative spirit, and tackling challenging customer service issues with confidence.

Key Responsibilities:

  • Manage customer order inquiries and process orders efficiently
  • Coordinate deliveries and address after-sales issues proactively
  • Collaborate closely with sales teams to enhance customer loyalty and support sales initiatives
  • Identify new sales opportunities and contribute to the growth of the team

Requirements:

  • Proven leadership experience in a customer-facing role
  • Excellent communication and analytical skills
  • Ability to work effectively in a team environment
  • Strong problem-solving and decision-making skills

What We Offer:

  • Guaranteed Christmas holidays
  • Development opportunities for career growth
  • Competitive salary and benefits package
  • Enhanced maternity, paternity, and adoption pay and leave
  • 5% employer-matched pension scheme

About Marshalls:

Marshalls is a leading UK manufacturer of high-quality natural stone and innovative concrete hard landscaping products. We cater to the construction, home improvement, and landscape markets, offering superior solutions.


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