Service Centre Manager Assistant

2 days ago


Horley, Surrey, United Kingdom DX Full time

Key Responsibilities

The successful candidate will be responsible for:

  • Ensuring all drivers report to pre-brief and structuring driver returns to the Service Centre for effective customer delivery and collection management;
  • Completing performance management processes with drivers, including analysis of failed deliveries and collections;
  • Conducting system-driven interrogation of Service Centre delivery and collection performance using DXNS databases;
  • Validating that assigned delivery and collection points have been attended according to schedule and challenging any performance exceptions prior to Driver departure;
  • Ensuring returned documentation is correct and reconciled against expected data to protect revenue and support accurate billing;

Benefits

We offer a competitive rate of pay (£30,000 - £35,000 per annum), 20 days holiday increasing with length of service plus bank holidays, a Long Service Recognition scheme, Enhanced Maternity & Paternity leave, Company Pension Scheme, Life Assurance, Employee Assistance programme including 24/7 Virtual GP, and DX Discounts Portal.

As a member of our team, you will also have excellent opportunities for career progression and professional growth within the company.



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