Service Centre Manager Assistant
2 days ago
Key Responsibilities
The successful candidate will be responsible for:
- Ensuring all drivers report to pre-brief and structuring driver returns to the Service Centre for effective customer delivery and collection management;
- Completing performance management processes with drivers, including analysis of failed deliveries and collections;
- Conducting system-driven interrogation of Service Centre delivery and collection performance using DXNS databases;
- Validating that assigned delivery and collection points have been attended according to schedule and challenging any performance exceptions prior to Driver departure;
- Ensuring returned documentation is correct and reconciled against expected data to protect revenue and support accurate billing;
Benefits
We offer a competitive rate of pay (£30,000 - £35,000 per annum), 20 days holiday increasing with length of service plus bank holidays, a Long Service Recognition scheme, Enhanced Maternity & Paternity leave, Company Pension Scheme, Life Assurance, Employee Assistance programme including 24/7 Virtual GP, and DX Discounts Portal.
As a member of our team, you will also have excellent opportunities for career progression and professional growth within the company.
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