Research Liaison Officer

4 weeks ago


Colchester, Essex, United Kingdom University of Essex Full time

About the Role

The University of Essex is seeking a highly organized and detail-oriented Research Liaison Officer to join our team. The successful candidate will play a key role in the day-to-day operations of our survey programs, working closely with the Participant Liaison team to respond to inquiries and resolve issues.

Key Responsibilities

  • Respond to telephone calls, emails, and letters from survey participants
  • Work with the Communication and Survey teams to review participant communications
  • Record contact detail changes in the database and inform the sub-contracted fieldwork company as needed
  • Perform other administrative duties, such as recording form content and printing/despatching personalized responses

Requirements

The successful candidate will have a minimum of 5 GCSEs A-C (or equivalent) and experience in an office-based customer service role. They will also be able to work effectively in a team environment and possess excellent communication and problem-solving skills.

Working Arrangements

This is a fixed-term position for 24 months to cover a period of increased workload for the team. The successful candidate will be required to work a minimum of 0.6 FTE (21.6 hours per week) and will be expected to be flexible in their working hours.

About the University

The University of Essex is a cosmopolitan institution that values diversity and inclusivity. We are committed to creating a welcoming environment for staff and students from all backgrounds and cultures.



  • Colchester, Essex, United Kingdom University of Essex Full time

    About the RoleThe Institute for Social and Economic Research at the University of Essex is seeking a highly organized and detail-oriented Participant Liaison Officer to join their team. This is a fixed-term position for 24 months to support the increased workload of the team.Key ResponsibilitiesRespond to telephone calls, emails, and letters from a...


  • Colchester, Essex, United Kingdom University of Essex Full time

    About the RoleThe Institute for Social and Economic Research at the University of Essex is seeking a highly organized and detail-oriented Participant Liaison Officer to join their team. This is a fixed-term position for 24 months to support the increased workload of the team.Key ResponsibilitiesRespond to telephone calls, emails, and letters from a...


  • Colchester, Essex, United Kingdom University of Essex Full time

    About the RoleThe Institute for Social and Economic Research at the University of Essex is seeking a highly skilled Participant Liaison Officer to join their team. This is a fixed-term position for 24 months, covering a period of increased workload for the team.Key ResponsibilitiesRespond to telephone calls, emails, and letters from a representative sample...


  • Colchester, Essex, United Kingdom University of Essex Full time

    About the RoleThe Institute for Social and Economic Research at the University of Essex is seeking a highly skilled Participant Liaison Officer to join their team. This is a fixed-term position for 24 months, covering a period of increased workload for the team.Key ResponsibilitiesRespond to telephone calls, emails, and letters from a representative sample...


  • Colchester, Essex, United Kingdom University of Essex Full time

    About the RoleThe Institute for Social and Economic Research at the University of Essex is seeking a highly skilled Participant Liaison Officer to join their team. As a key member of the Participant Liaison team, you will play a vital role in the day-to-day operations of the Understanding Society: UK Household Longitudinal Study (UKHLS).Key...


  • Colchester, Essex, United Kingdom University of Essex Full time

    Job SummaryThe Institute for Social and Economic Research at the University of Essex is seeking a highly skilled Participant Liaison Officer to join their team. This is a fixed-term position for 24 months to cover a period of increased workload for the team.Key ResponsibilitiesRespond to telephone calls, emails, and letters from a representative sample of...


  • Colchester, Essex, United Kingdom University of Essex Full time

    About the RoleThe Institute for Social and Economic Research at the University of Essex is seeking a highly skilled Participant Liaison Officer to join their team. This is a fixed-term position for 24 months to cover a period of increased workload for the team.Key ResponsibilitiesRespond to telephone calls, emails, and letters from a representative sample of...


  • Colchester, Essex, United Kingdom University of Essex Full time

    About the RoleThe Institute for Social Research at the University of Essex is seeking a skilled Participant Liaison Officer to support the day-to-day operations of the Understanding Society: UK Household Longitudinal Study.Duties and ResponsibilitiesRespond to telephone calls, emails, and letters from participants in the UK, providing excellent customer...

  • Research Officer

    1 month ago


    Colchester, Essex, United Kingdom University of Essex Full time

    Job Title: Research OfficerWe are seeking a highly skilled and motivated Research Officer to join our team at the University of Essex. The successful candidate will have a key role in the construction of The Free Clinics Archive and contribute to the conception and preparation of exhibitions and other archive-material centred events and activities.About the...

  • Research Officer

    1 month ago


    Colchester, Essex, United Kingdom University of Essex Full time

    Job Title: Research OfficerWe are seeking a highly skilled and motivated Research Officer to join our team at the University of Essex. The successful candidate will have a key role in the construction of The Free Clinics Archive and contribute to the conception and preparation of exhibitions and other archive-material centred events and activities.About the...

  • Research Officer

    4 weeks ago


    Colchester, Essex, United Kingdom University of Essex Full time

    We are seeking a highly skilled and motivated Research Officer to join our team at the University of Essex. The successful candidate will have a key role in the construction of The Free Clinics Archive and contribute to the conception and preparation of exhibitions and other archive-material centred events and activities.The post will be primarily held in...

  • Research Officer

    3 weeks ago


    Colchester, Essex, United Kingdom University of Essex Full time

    The University of Essex seeks a highly skilled Research Officer to join its Department of Psychosocial and Psychoanalytic Studies. The successful candidate will have a key role in the construction of The Free Clinics Archive, contributing to the conception and preparation of exhibitions and other archive-material centred events and activities.The post will...

  • Research Officer

    3 weeks ago


    Colchester, Essex, United Kingdom University of Essex Full time

    The University of Essex is seeking a highly skilled Research Officer to join its team in the Department of Psychosocial and Psychoanalytic Studies. The successful candidate will have a key role in the construction of The Free Clinics Archive, contributing to the conception and preparation of exhibitions and other archive-material centred events and...

  • Research Officer

    3 weeks ago


    Colchester, Essex, United Kingdom University of Essex Full time

    The University of Essex is seeking a highly skilled Research Officer to join its Department of Psychosocial and Psychoanalytic Studies. The successful candidate will have a key role in the construction of The Free Clinics Archive, contributing to the conception and preparation of exhibitions and other archive-material centred events and activities.The...

  • Research Officer

    3 weeks ago


    Colchester, Essex, United Kingdom University of Essex Full time

    The University of Essex is seeking a highly skilled Research Officer to join its Department of Psychosocial and Psychoanalytic Studies. As a key member of the FREEPSY project team, you will contribute to the construction of The Free Clinics Archive and collaborate with researchers to deliver the project's objectives.The successful candidate will have an MA...


  • Colchester, Essex, United Kingdom University of Essex Full time

    DepartmentAn exciting opportunity has arisen in the Research and Enterprise Office for a highly motivated and proactive Research Support Administrator to work as part of an expanding team delivering a high-quality Pre-Award support service to the University's academic community involved in research grant application activity.Duties of the RoleA key part of...


  • Colchester, Essex, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly skilled Property Compliance Officer to join our team at East Suffolk and North Essex NHS Foundation Trust. As a key member of our Property Team, you will be responsible for ensuring compliance with statutory regulations and health and safety standards across our estates portfolio.About the RoleThe successful candidate will...


  • Colchester, Essex, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly skilled Property Compliance Officer to join our team at East Suffolk and North Essex NHS Foundation Trust. As a key member of our Property Team, you will be responsible for ensuring compliance with statutory regulations and health and safety standards across our estates portfolio.About the RoleThe successful candidate will...


  • Colchester, Essex, United Kingdom University of Essex Full time

    DepartmentAn exciting opportunity has arisen in the Research and Enterprise Office for a highly motivated and proactive Research Support Administrator to work as part of an expanding team delivering a high-quality support service to the University's academic community involved in research grant application activity.Key ResponsibilitiesThe successful...


  • Colchester, Essex, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly skilled Property Compliance Officer to join our team at East Suffolk and North Essex NHS Foundation Trust. As a key member of our Property Team, you will be responsible for ensuring compliance with statutory regulations and health and safety standards across our estate.About the RoleThe successful candidate will have...