Front Office Team Member

5 days ago


Windsor, Windsor and Maidenhead, United Kingdom Sarova Hotels Limited. Full time
Reception Porter

We are looking for an ambitious and friendly individual to join our Front Office Team as a Reception Porter. In this role, you will have the opportunity to develop your skills in customer service, teamwork, and problem-solving.

About the Job

As a Reception Porter, you will be responsible for providing exceptional guest experiences, from welcome to departure. You will work closely with our team to ensure that every guest feels valued and supported throughout their stay.

Key Responsibilities:
  • Greet guests warmly and assist residents with luggage and escort them to their rooms.
  • Perform tasks such as cash handling, problem solving, and complaint resolution with professionalism and tact.
  • Collaborate with colleagues to maintain high team morale and achieve our goal of delivering outstanding service.
Requirements:
  • A strong command of written and spoken English language skills.
  • The physical ability to carry heavy luggage and goods up and down stairs (some buildings do not have a lift).
  • Flexibility to work a variety of shifts, including early mornings, late evenings, and occasional nights.
Estimated Salary:

£25,000 - £30,000 per annum (dependent on experience)



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