Content Designer

1 month ago


London, Greater London, United Kingdom ENGINEERINGUK Full time
Job Title: Content Designer - AI Chatbot Expert

At ENGINEERINGUK, we're seeking a highly skilled Content Designer to join our team and develop, curate, and optimize the content powering our AI-driven chatbot. As a key member of our team, you'll work closely with subject matter experts to maintain a rich content repository, refining it to improve chatbot performance and ensuring accurate, relevant, and timely responses.

Key Responsibilities:
  • Develop and optimize content for our AI chatbot, working with SMEs to maintain a comprehensive knowledge base.
  • Collaborate with UX and AI teams to design conversation flows and prompts, ensuring natural and user-friendly responses.
  • Work with data science and engineering teams to optimize training data and structure content for model fine-tuning and retraining.
  • Develop strategies to personalize content for different user segments, ensuring the chatbot addresses diverse scenarios effectively.
Requirements:
  • Experience in content management for AI, machine learning, or chatbot projects.
  • Strong knowledge of LLMs, their limitations, and how to optimize content for machine learning models.
  • Ability to collaborate with SMEs, product, data science, and tech teams to align content with business goals.
  • Excellent writing and editing skills, with the ability to simplify complex information.
What We Offer:
  • Flexi-Week and Work-Life Balance: We prioritize your mental health and wellbeing, offering a flexible four-day Flexi-Week at full pay.
  • Flexi-Office: Work from our cool office, from home, or in a completely different environment.
  • Welfare: We provide life assurance, travel insurance, and private health insurance that covers several types of health, vision, and dental treatments.
  • Development: Our extensive training suite Awin Academy covers a wide range of skills that nurture you professionally and personally.
  • Remote Working: You will receive a monthly allowance to cover part of your running costs.

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