Global Operations Improvement Manager
4 days ago
Taptap Send is a leading cross-border fintech for emerging markets, dedicated to reducing inequity by helping immigrants move money home. We are looking for a highly analytical generalist to join our business operations team as Global Operations Improvement Manager.
This role reports to the Director of Business Operations and focuses on improving Costs and Quality of Service in Customer Support. You will work cross-functionally with key functional leaders in Customer Support, Partners Operations, Fraud, Growth, Product, and Data.
The Global Operations Improvement Manager will lead special projects to improve Costs and Quality of Service, build data tooling, and continuous improvement processes. This role requires collaboration with highly technical and specialized product/engineering/data engineering colleagues across the organization to build scalable systems, tools, and processes.
Responsibilities- Design and improve Operational processes, design data tooling, and ensure successful implementation
- Structure complex and ambiguous problems by conducting ad hoc analysis mainly via SQL and sometimes gSheets
- Work cross-functionally with key functional leaders to drive improvements in Customer Support
We estimate the salary range for this role to be around $120,000 - $180,000 per year, depending on location and experience. Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce.
-
Global Payroll Operations Manager
2 weeks ago
London, Greater London, United Kingdom Global Accounting Network Full timeWe are seeking a highly skilled Global Payroll Operations Manager to join our team at Global Accounting Network.The estimated salary for this role is £50,000 - £70,000 per annum, depending on qualifications and experience.About the RoleThis is an exciting opportunity to work with a global investment management firm, focusing on global payroll operations...
-
Operational Improvement Lead
2 weeks ago
London, Greater London, United Kingdom Global Processing Services Full timeOperational Excellence SpecialistWe are looking for an experienced Operational Excellence Specialist to join our team at Thredd, formerly Global Processing Services.The successful candidate will have a strong background in process optimisation, change management, and operational improvement.About the Role:Develop and implement process improvements to drive...
-
Global IT Operations Manager
4 days ago
London, Greater London, United Kingdom CUBE Content Governance Global Limited Full timeCUBE Content Governance Global Limited is a pioneering RegTech business, defining and implementing the gold standard of regulatory intelligence and change for the financial services industry. We deliver our services through a SaaS platform, powered by an innovative combination of AI and proprietary data ontology, to simplify the complex and ever-changing...
-
Global Show Operations Manager
2 weeks ago
London, Greater London, United Kingdom Global Games Show Full timeJob Title: Global Show Operations ManagerWe are seeking a highly skilled and detail-oriented professional to support the delivery of our internationally acclaimed event.The estimated salary for this role is $95,000 - $130,000 per year.About the RoleThis position is responsible for ensuring the seamless execution of our Global Game Show. The Operations...
-
Global Operations Associate
3 weeks ago
London, Greater London, United Kingdom Calibre Global Consulting Full time**Job Title:** Global Operations AssociateLocation: Home based in UKEstimated Salary: £45,000 - £55,000 per annumOverview:We are seeking a highly skilled Global Operations Associate to join our team at Calibre Global Consulting. As a key member of our operational team, you will be responsible for ensuring smooth business operations and driving strategic...
-
Global Operations Leader
2 weeks ago
London, Greater London, United Kingdom Global Processing Services Full timeWe are Thredd, formerly Global Processing Services. Our mission is to empower the emerging payments industry through innovative technology solutions. As a Senior Vice President of Operational Excellence, you will lead our Global Operations team in the UK, Singapore, and Kochi, driving efficiency and innovation across our operations.Data-Driven Decision...
-
Global Operations Director
1 month ago
London, Greater London, United Kingdom Global Processing Services Full timeWe are seeking an experienced Global Operations Director to lead the day-to-day running of our Global Operations team. This role will be responsible for overseeing fraud and card operations, reporting directly into the Chief Operating Officer.Data & ReportingUtilize data to drive decision-making, develop new approaches, evaluate platform performance, and...
-
Global Operations Manager
1 month ago
London, Greater London, United Kingdom Citigroup Global Markets Limited Full timeCitigroup Global Markets Limited is a leading financial services company that is constantly evolving to meet the changing needs of our clients. As a Global Operations Manager, you will play a critical role in shaping the future of our organisation.We are currently undergoing a major transformation, and we need talented professionals like you to help us...
-
Global IT Operations Director
2 weeks ago
London, Greater London, United Kingdom CUBE Content Governance Global Limited Full timeWe are a global RegTech business defining and implementing the gold standard of regulatory intelligence and change for the financial services industry.Our company, CUBE Content Governance Global Limited, is pioneering the development of machine automated compliance. As a seasoned and strategic Global Leader, you will oversee and optimize our multi-region...
-
Global Operations Director
2 weeks ago
London, Greater London, United Kingdom Alchemy Global Talent Solutions Full timeJob Title: Global Operations DirectorWe are seeking a seasoned professional to oversee the daily operations of our prominent moving company in London. As a key member of our team, you will be responsible for driving performance, streamlining operations, and maintaining exceptional service standards.This leadership role requires a proactive individual who can...
-
Business Process Improvement Manager
7 days ago
London, Greater London, United Kingdom Alchemy Global Talent Solutions Full timeAlchemy Global Talent Solutions is seeking a highly motivated Business Process Improvement Manager to join our team in London. This exciting opportunity offers a competitive salary of £55,000 - £75,000 per annum, depending on experience.The successful candidate will be responsible for identifying and implementing process improvements to enhance customer...
-
Process Improvement Manager
7 days ago
London, Greater London, United Kingdom Alchemy Global Talent Solutions Full timeRole Summary: Alchemy Global Talent Solutions is seeking an experienced Operations Manager to lead the day-to-day activities of our moving company in London. As a senior member of our team, you will be responsible for developing and implementing operational processes, managing logistics, and ensuring compliance with industry regulations. If you have a proven...
-
Operations Manager
7 days ago
London, Greater London, United Kingdom Harmonic Operations™ | Certified B Corp Full timeJob Overview">Hiring a seasoned Operations Manager to scale our health and wellness technology brand in the UK. This role reports directly to the founder, with opportunities for professional growth.">About Us">We're Harmonic Operations™, a Certified B Corp, dedicated to revolutionizing recovery products for global customers. Our mission is to make recovery...
-
Global People Operations Specialist
7 days ago
London, Greater London, United Kingdom Allegis Global Solutions Full timeAbout the RoleThe ideal candidate for this Global People Operations Specialist position will possess a strong background in project management, particularly in the areas of human resources and mergers and acquisitions. You will be responsible for overseeing project plans, managing cross-functional teams, and ensuring seamless integration across multiple...
-
Global Operations Coordinator
5 hours ago
London, Greater London, United Kingdom Calibre Digital Consulting part of Calibre Global Consulting Full timeJob Description: Global Operations CoordinatorEstimated salary: £35,000 - £50,000 per annum.Location: Home based in UK.We are seeking a highly organized and detail-oriented Global Operations Coordinator to join our team at Calibre Digital Consulting. As a key member of the support team, you will be responsible for ensuring smooth business operations and...
-
Global IT Operations Director
5 hours ago
London, Greater London, United Kingdom CUBE Content Governance Global Limited Full timeCUBE Content Governance Global Limited is seeking an experienced Global IT Operations Director to lead our L3 support operations and drive strategic change initiatives across our infrastructure organization.">The successful candidate will have a proven track record of delivering successful system upgrades, migrations, and technology transformation projects...
-
Global HR Operations Manager
2 weeks ago
London, Greater London, United Kingdom M3 Global Research Full timeJob DescriptionAs a Global HR Operations Manager, you will be responsible for aligning business objectives with employees, contractors, and management across designated business units within MR operations.You will support the entire employment cycle, ensuring effective employee and contractor onboarding, professional development, performance management,...
-
Regulatory Operations Manager
6 days ago
London, Greater London, United Kingdom Business Manager Full timeJob OverviewWe are looking for a motivated and experienced individual who can provide critical support to our Product, Tech & Data team. As a Business Manager, you will be responsible for ensuring the smooth operation of business processes, coordinating projects, and providing exceptional support to stakeholders.Key TasksCoordinate and manage multiple...
-
Global Operations Director
6 days ago
London, Greater London, United Kingdom Global Processing Services Full timeAre you ready to be part of a global payments revolution? At Thredd, formerly Global Processing Services, we process billions of transactions annually across 44 countries for top FinTechs, digital banks, and embedded finance providers.We're certified by Mastercard and Visa to manage any credit, debit or pre-paid card transaction globally, enabling us to...
-
London, Greater London, United Kingdom S&P Global Full timeAbout the Role:As a key member of the S&P Global Market Intelligence team, we are seeking an experienced Global Enterprise Solutions Operations Director to lead our Business Performance and Optimization team. The successful candidate will be responsible for driving operational excellence across our enterprise solutions portfolio, with a focus on process...