Head of Digital Platform Engineering

5 days ago

Watford, Hertfordshire, United Kingdom Ricoh Full time
Job Title: Head of Platform Engineering

Ricoh is seeking a strategic and innovative leader to head our platform engineering team. As a key member of our IT organization, you will be responsible for building and scaling our digital application platforms, ensuring they are secure, scalable, and reliable.

Key Responsibilities:
  • Build and lead a high-performing platform engineering team focused on developing and optimizing key application platforms.
  • Define and execute the platform strategy for digital services, ensuring alignment with business goals and objectives.
  • Oversee the design, development, and implementation of scalable, reliable, and secure digital platforms to support customer-facing applications and business process improvements.
  • Drive the adoption and optimization of enterprise platforms such as ServiceNow and low-code tools to streamline workflow automation and service delivery.
  • Establish platform architecture best practices, ensuring systems are scalable, secure, and able to integrate with other digital and enterprise applications.
  • Ensure smooth operation of application platforms through effective monitoring, incident response, and continuous improvement processes.
Requirements:
  • Proven experience in platform engineering, with a focus on customer engagement technologies and enterprise-level application platforms.
  • Strong leadership experience in building and managing teams with expertise in platforms such as ServiceNow, low-code workflow automation, and customer experience technologies.
  • Deep knowledge of digital platform architecture, microservices, API integrations, and automation technologies.
  • Excellent problem-solving skills, with a track record of delivering secure, scalable, and high-performing digital platforms.
What We Offer:

A competitive salary package and the opportunity to work with a leading provider of document management solutions, IT services, commercial and industrial printing, digital cameras, and industrial systems.

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