Salesforce Technical Consultant

11 hours ago

Cambridge, Cambridgeshire, United Kingdom Your Talent Solutions Full time
About the Role

We are seeking an experienced Salesforce Technical Consultant to join our team at Your Talent Solutions. As a Salesforce Technical Consultant, you will play a pivotal role in delivering cutting-edge technology solutions to the public sector.

Key Responsibilities
  • Customise and configure Salesforce to meet customer needs, translating business requirements into technical solutions and advising on best practices.
  • Improve customer experience by guiding them to provide necessary information for accurate system configuration.
  • Deliver solutions that enhance efficiency and quality in customers' day-to-day work.
  • Develop project documentation, training materials, and configuration templates, ensuring thorough documentation for team use.
  • Guide customers through the implementation process, provide training and maintain regular communication to ensure stakeholder engagement.
  • Analyse customer feedback to propose process and product improvements; present ideas to internal teams for potential implementation.
Requirements
  • Experience in configuring or developing business web applications.
  • Strong understanding of data models, security models, and workflows.
  • Proficient in custom code and integrations; working knowledge of JIRA, basic HTML, DBA skills, JavaScript, and frameworks (e.g., Bootstrap, AngularJS); experience with GIT is advantageous.
  • Understanding of application architecture principles and design process experience.
  • Strong customer service skills, with experience supporting either external customers or internal stakeholders.
  • Excellent verbal and written communication skills.
  • Highly organised and able to manage unexpected changes effectively.
  • Self-starter, adaptable to new technologies, and willing to take the lead when necessary.
Desired Skills and Experience
  • Hands-on experience with data analysis and/or migration.
  • Proficient with Salesforce, particularly the platform, in both declarative and programmatic aspects.
  • Experience with configuring and working with cloud services (AWS, Azure, etc.).
  • Understanding of the UK public sector structure and its various organisations.
What We Offer
  • Private Medical Insurance
  • Healthshield Cash Plan
  • Life Assurance Scheme
  • Group Personal Pension Scheme
  • Holiday Trading Scheme
  • Remote Working
  • Personal Pursuits / WellBeing Allowance

The successful candidate will have the opportunity to work on exciting projects and develop their skills in a dynamic and supportive environment.

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