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Coalville, United Kingdom Board24 Ltd Full timeJob Title: Customer Service AdministratorWe are seeking a highly skilled and experienced Customer Service Administrator to join our team at Board24 Ltd. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our valued customers.Key Responsibilities:Accurate order input and efficient processing of...
Customer Service Coordinator
2 months ago
We are seeking an experienced Customer Service Administrator to support our sales team on a fixed-term contract until Christmas. As a key member of our team, you will be responsible for providing exceptional customer service and support to our valued customers.
Key Responsibilities- Accurate order input and processing
- Efficient resolution of customer issues and queries through liaison with other departments
- Booking deliveries with customers and planning finished goods to maximize load fill
- Supporting the Despatch team with booking deliveries
Board24 Ltd is a leading manufacturer of corrugated sheet board, operating across three locations in England and Scotland. With over 30 years of experience, we are committed to delivering high-quality products and exceptional customer service. Our vision is to consistently meet individual customer needs, provide unrivaled service and quality, and take care of our people, customers, and local community.
Requirements- Strong communication and problem-solving skills
- An exceptional eye for detail
- The ability to work well under pressure
- An aptitude for effective planning and task delivery
- Ability to build effective working relationships with customers
- Good IT skills, including Microsoft Word and Excel
