Supervisor of Trade and Customer Experience

18 hours ago


Bicester, Oxfordshire, United Kingdom Sainsbury's Full time

About Our Company Culture

Sainsbury's is a people-focused retailer with a strong commitment to customer satisfaction. We believe in providing a positive and supportive work environment for our colleagues.

Job Description

We are seeking an experienced and organized individual to join our retail team as a Supervisor of Trade and Customer Experience. As a key member of the team, you will be responsible for managing the day-to-day operations of the store, ensuring that all tasks are completed efficiently, and providing exceptional customer service.

Key Responsibilities

  • Manage store operations, including inventory management, cash handling, and opening/closing procedures
  • Lead and motivate a team of sales assistants to achieve sales targets and provide excellent customer service
  • Monitor and report on sales performance, stock levels, and customer feedback
  • Ensure compliance with company policies and procedures

Salary and Benefits

The salary for this role is estimated at £30,000 - £45,000 per annum, dependent on experience. You will also receive a range of benefits, including:

  • 10% discount off shopping at Sainsbury's, Argos, Tu, and Habitat after four weeks
  • Free food and hot drinks in-store
  • Generous holiday entitlement and maternity/paternity leave
  • Pension scheme with employer matching contributions
  • Share ownership scheme

Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • Excellent communication and leadership skills
  • Ability to work flexible hours, including evenings and weekends
  • Basic math skills and ability to handle cash

How to Develop

As a Supervisor of Trade and Customer Experience at Sainsbury's, you will receive comprehensive training and development opportunities to help you succeed in your role. This includes:

  • Clear induction and orientation
  • Training plan specific to your needs
  • Ongoing coaching and support from your manager


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