Supervisor of Trade and Customer Experience
18 hours ago
About Our Company Culture
Sainsbury's is a people-focused retailer with a strong commitment to customer satisfaction. We believe in providing a positive and supportive work environment for our colleagues.
Job Description
We are seeking an experienced and organized individual to join our retail team as a Supervisor of Trade and Customer Experience. As a key member of the team, you will be responsible for managing the day-to-day operations of the store, ensuring that all tasks are completed efficiently, and providing exceptional customer service.
Key Responsibilities
- Manage store operations, including inventory management, cash handling, and opening/closing procedures
- Lead and motivate a team of sales assistants to achieve sales targets and provide excellent customer service
- Monitor and report on sales performance, stock levels, and customer feedback
- Ensure compliance with company policies and procedures
Salary and Benefits
The salary for this role is estimated at £30,000 - £45,000 per annum, dependent on experience. You will also receive a range of benefits, including:
- 10% discount off shopping at Sainsbury's, Argos, Tu, and Habitat after four weeks
- Free food and hot drinks in-store
- Generous holiday entitlement and maternity/paternity leave
- Pension scheme with employer matching contributions
- Share ownership scheme
Requirements
To be successful in this role, you will need:
- A high school diploma or equivalent
- Excellent communication and leadership skills
- Ability to work flexible hours, including evenings and weekends
- Basic math skills and ability to handle cash
How to Develop
As a Supervisor of Trade and Customer Experience at Sainsbury's, you will receive comprehensive training and development opportunities to help you succeed in your role. This includes:
- Clear induction and orientation
- Training plan specific to your needs
- Ongoing coaching and support from your manager
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