Customer Service Representative

1 week ago


Maidenhead, United Kingdom Parkside Full time
Parkside is seeking a dynamic Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through proactive and efficient issue resolution.

Key Responsibilities:

* Provide timely and effective support to customers via phone, email, and chat
* Resolve customer complaints and issues in a professional and courteous manner
* Collaborate with internal teams to resolve complex customer issues
* Develop and maintain a thorough understanding of our products and services

What We Offer:

* Competitive salary: £11.48 per hour, equating to £23,875 per annum
* Monday to Friday, 9:00 AM - 5:30 PM (8-hour day, 30-minute lunch break)
* 20 days of annual leave plus 8 bank holidays
* Free on-site parking for a stress-free commute

Requirements:

* Strong customer service skills with the ability to build rapport and solve issues efficiently
* Excellent attention to detail – every task matters
* Ability to multitask and work in a fast-paced environment
* Positive attitude and a team player

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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