Style Expert

2 months ago

London, Greater London, United Kingdom Manière De Voir Full time
Job Description

We are seeking a highly skilled and experienced Fashion Consultant to join our retail team at Manière De Voir's flagship store on Oxford Street, London.

As a Fashion Consultant, you will be responsible for delivering a world-class customer experience, providing expert advice on our premium products, and driving sales through effective styling and visual merchandising.

Key Responsibilities:
  • Customer Service: Greet and assist customers in a professional and consultative manner, championing our high-quality products and providing exceptional service.
  • Product Knowledge: Develop and maintain in-depth knowledge of our products, including fit, fabric, function, trims, and trends, to provide expert advice to customers.
  • Visual Merchandising: Execute and achieve visual merchandising standards in line with brand guidelines, creating an engaging and emotive customer experience.
  • Sales and Upselling: Build basket and deliver AOV targets through effective styling and sales techniques, identifying opportunities to upsell and cross-sell to customers.
  • Client Development: Develop a local and international client base, seeking to recruit and develop a loyal customer network.
  • Store Standards: Honour store standards by treating the store as a showroom and respecting the product, adhering to health and safety and anti-loss policy and prevention measures.
  • Team Collaboration: Build strong relationships with head office teams to encourage fluid communication and drive business results.
Requirements:
  • 2-3 years' experience in fashion, art, or hospitality with a proven track record in delivering a world-class customer experience.
  • Fashion expert with advanced knowledge of the industry.
  • Excellent personal presentation and a true ambassador for Manière De Voir.
  • Strong communicator (fluent English).
  • Natural presence and hosting ability with inspirational and charismatic character.
  • Strong work ethic, personal drive, and attention to detail.

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