Food Service Operations Manager

6 days ago


Holyhead, United Kingdom ESS Full time

We're seeking an experienced Food Service Operations Manager to oversee our catering and service operations for Defence. As a key member of our team, you'll be responsible for ensuring our kitchens and service counters run smoothly, delivering exceptional food experiences, and driving business growth.

Job Description

The ideal candidate will have a minimum of two years of catering experience, excellent communication and organisational skills, and the ability to manage teams in a fast-paced environment. You'll work closely with our culinary and service teams to implement and review Health & Safety standards, ensure compliance, and maintain a positive brand image.

In this role, you'll also be responsible for preparing delicious food to the highest standards, supervising our culinary and catering teams, communicating regularly with your line manager, and liaising between customers and our teams to exceed expectations.

Salary: £35,000 - £45,000 per annum (dependent on experience)

Key Responsibilities:

  • Prepare delicious food to the highest standards
  • Supervise our culinary and catering teams to ensure impeccable food and customer service
  • Communicate regularly with your line manager to monitor KPIs and targets
  • Represent Compass Group UK&I and maintain a positive brand image
  • Liaise between customers and our culinary and service teams to exceed expectations
  • Support and train our teams, leading from the front to make sure everyone can excel in their role
  • Implement and review Health & Safety standards to ensure compliance across all catering and service teams

Our Ideal Candidate:

  • Will be passionate about great-tasting food and exceptional customer service
  • Will have a minimum of two years of catering experience
  • Will have experience managing teams in a similar role
  • Will hold a Basic Food Hygiene certificate
  • Will have excellent communication and organisational skills
  • Will be an ambitious and motivated individual who is always looking to upskill

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high-profile police, secure environments, and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels, and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service at all levels to join our teams.



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