Senior Technical Analyst

1 day ago


Chelmsford, Essex, United Kingdom Austin Fraser Full time
Job DescriptionSenior Technical Analyst
Austin Fraser is seeking an experienced Senior Technical Analyst to specialise in the Microsoft 365 and cloud services. This role offers a great opportunity to take a leadership position in managing cutting-edge cloud technologies and collaborate with key teams to drive the success of business-critical services.

The successful candidate will have a degree or equivalent experience, along with evidence of continuous professional development relevant to the role. A working knowledge of Microsoft Defender and practical experience administering end-user access to a medium or large-scale Software as a Service (SaaS) solution are also required.

Key Responsibilities:
  • Manage and support the Microsoft 365, Microsoft Azure, and Microsoft EntraID environments, including overseeing a broad range of cloud services.
  • Provide escalated support for productivity, collaboration, and communication solutions.
  • Lead the implementation and operational projects related to these technologies.
  • Work closely with stakeholders to provide regular project updates and ensure alignment with business needs.
Required Qualifications and Experience:
  • A degree or equivalent experience, along with evidence of continuous professional development relevant to the role, or part qualification in a relevant professional certification combined with relevant experience.
  • A working knowledge of Microsoft Defender.
  • Practical experience administering end-user access to a medium or large-scale Software as a Service (SaaS) solution.
  • Previous experience working with a medium or large-sized Microsoft 365 tenancy, particularly in managing the end-user experience with widely used applications and services.
  • Hands-on experience with corporate-scale system and service virtualization in either public or private cloud environments.
  • Practical experience ensuring services and data are secure and resilient through proper technology deployment and configuration.
  • Familiarity with a wide range of cloud-based communication and collaboration tools.
  • Knowledge and experience in managing and securing Microsoft EntraID alongside a local Active Directory deployment.
  • Experience administering the Microsoft 365 collaboration suite, including applications such as Exchange Online, SharePoint Online, Microsoft Teams, and OneDrive.
Austin Fraser is committed to being an equal opportunities employer...

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