Service Quality Assurance Lead

3 days ago


Taunton, Somerset, United Kingdom Voyage Care Full time
Service Quality Assurance Lead

Voyage Care is seeking a highly skilled and experienced professional to join our team as a Service Quality Assurance Lead in Taunton.

This is a challenging yet rewarding role that involves leading the development and implementation of effective strategies for improving the quality of life for those we support.

About the Role

The successful candidate will be responsible for leading the development and implementation of effective strategies for improving the quality of life for those we support. This will involve working closely with our management team to ensure seamless day-to-day operations and service delivery.

Key Responsibilities:

  • Leading the development and implementation of effective strategies for improving the quality of life for those we support.
  • Working closely with the management team to ensure seamless day-to-day operations and service delivery.
Benefits

As a Service Quality Assurance Lead, you will enjoy a competitive salary of £15.20 per hour, with opportunities for enhanced pay rates of 50p per hour additional evening and weekend pay, premium overtime rates at an additional £1 per hour. You will also have access to Wagestream, which allows you to draw up to 40% of your pay as you earn it. Additionally, you will receive funded Blue Light Card discounts, 24/7 support through a 365 doctor line for colleagues and their families, health benefits including cash plans covering colleagues and their families, enhanced retirement leave, and long service awards.

Estimated Annual Salary (based on 37.5 hours/week): £31,600 - £34,800

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