Customer Experience Manager
2 days ago
We are looking for a skilled Maintenance Service Coordinator to join our team at MTrec Ltd Commercial. In this role, you will be responsible for providing exceptional customer service, coordinating maintenance services, and ensuring customer satisfaction.
About the CompanyOur client is a prestigious organisation operating in the premium sector, renowned for their exceptional customer service and commitment to excellence. They take pride in their business approach, which prioritises customer satisfaction and professionalism.
Key Responsibilities- To liaise with customers to establish an excellent after-sales/maintenance response to all complaints/queries.
- To ensure all works are monitored and that all relevant work is completed to the required standard within the agreed timescales.
- To liaise with customers, suppliers, and managers to ensure seamless communication and efficient project management.
The successful candidate will possess excellent communication skills, attention to detail, and the ability to work effectively in a team environment.
Salary and BenefitsWe offer a competitive salary of £40,000 per annum, plus benefits including a company pension scheme, 25 days paid holiday, and a discretionary performance-related bonus scheme.
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Customer Experience Manager
4 weeks ago
Durham, Durham, United Kingdom Sainsbury's Full timeAbout the RoleAs a Customer and Trading Manager at Sainsbury's, you will play a critical role in ensuring the smooth operation of our stores during night shifts. Your responsibilities will include leading the overnight team, managing resources effectively, and ensuring customer satisfaction.Key ResponsibilitiesLead the Overnight Team: You will be responsible...
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Customer Experience Specialist
7 days ago
Durham, Durham, United Kingdom Stoneacre Motor Group. Full timeAbout the RoleWe are seeking a highly skilled and motivated Sales Executive to join our team. As a Sales Executive, you will play a critical role in driving business growth and success by delivering exceptional customer experiences.Job DescriptionYour key responsibilities will include:Building and maintaining relationships with new and existing...
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Sales and Customer Experience Specialist
7 days ago
Durham, Durham, United Kingdom Stoneacre Motor Group. Full timeAbout the RoleStoneacre Motor Group is looking for a skilled Car Sales Professional to join our team. In this role, you will be responsible for selling vehicles, providing exceptional customer service, and contributing to the growth of our business.The ideal candidate will have a strong work ethic, excellent communication skills, and a passion for providing...
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Sales Assistant
7 days ago
Durham, Durham, United Kingdom Co. Durham Full timeWork with UsWe are looking for a skilled Sales Assistant to join our team at Co. Durham. As a Sales Assistant, you will be responsible for providing excellent customer service and ensuring a positive shopping experience for our customers.About the RoleThis is an exciting opportunity to work in a fast-paced retail environment and be part of a dynamic team. As...
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Food Experience Manager
2 days ago
Durham, Durham, United Kingdom Compass Group Uk Full timeWe are looking for a highly motivated Food Experience Manager to join our Chartwells team in the UK. As a key member of our culinary team, you will be responsible for developing and implementing innovative food concepts and menus that delight our clients and customers.The estimated salary for this position is £28,000 - £35,000 per year, depending on...
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Durham, Durham, United Kingdom Sporting House Full timeWe are seeking a highly motivated and enthusiastic Swim Team Leader to join our team at Sporting House in Durham School.This exciting role offers the opportunity to work with a dynamic and growing organization, delivering high-quality swimming lessons and experiences to children and adults.As a Swim Team Leader, you will be responsible for supervising the...
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Exceptional Customer Experience Specialist
7 days ago
Durham, Durham, United Kingdom Gillespie Recruitment Ltd Full timeWe are a specialist recruitment agency, Gillespie Recruitment Ltd, dedicated to delivering top talent to our clients. Our goal is to find the perfect role for you.About the JobThis exciting opportunity has arisen for a highly skilled and motivated CUSTOMER EXPERIENCE SPECIALIST to join our client's organisation. As a key member of the team, you will be...
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Sales and Customer Experience Specialist
5 days ago
Durham, Durham, United Kingdom Card Factory Full timeAbout the RoleThis is an exciting opportunity to join Card Factory's successful team as a Sales Assistant. You will be working in a dynamic retail environment where no two days are the same. Your primary responsibility will be to provide excellent customer service, process sales, and maintain store standards.We offer a salary of £24,500 per annum, plus a...
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Culinary Experience Manager
4 weeks ago
Durham, Durham, United Kingdom Chartwells - Schools Full timeUnlock Your Culinary PotentialChartwells is seeking a dedicated and passionate Chef to join our team in providing exceptional food experiences to students in the education sector. As a key member of our team, you will be responsible for overseeing food preparation, menu planning, and kitchen operations to ensure high-quality meals that exceed our clients'...
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Resident Experience Manager
5 days ago
Durham, Durham, United Kingdom HC-One Ltd. Full timeAbout HC-One Ltd.HC-One Ltd. is a leading provider of high-quality care services for residents in dementia, nursing, residential, and specialist care homes.We are seeking an experienced Resident Experience Manager to join our team and make a positive impact on the lives of our residents.Job Summary:The successful candidate will be responsible for managing...
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Resident Experience Manager
3 days ago
Durham, Durham, United Kingdom Advinia Care Homes Limited Full timeAbout the TeamWe are a dynamic team of professionals who are passionate about delivering high-quality care to our residents. As a Resident Experience Manager, you will play a key role in ensuring that our residents receive the best possible care and support.Key Responsibilities:Design and implement stimulating activities that promote physical and mental...
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Retail Experience Leader
2 weeks ago
Durham, Durham, United Kingdom Co. Durham Full timeLocation: Co. DurhamEstimated Salary: £12,500 - £13,000 per annumAbout the Role:We are seeking a highly motivated and experienced retail professional to join our team as a Retail Experience Leader. The ideal candidate will have 1+ years of experience in retail, with a passion for delivering exceptional customer service and leading teams to achieve sales...
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Culinary Experience Leader
7 days ago
Durham, Durham, United Kingdom Compass Group UK & Ireland Full timeJob OverviewWe are seeking an exceptional Chef to join our team and contribute to delivering exceptional food experiences for our clients. As a Chef, you will be responsible for preparing and serving high-quality food that delights our clients and customers, all within a leading food service company in the UK. You will have the opportunity to progress within...
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Retail Experience Developer
7 days ago
Durham, Durham, United Kingdom EG Corporate Services Limited Full timeAbout Cooplands BakeryCooplands Bakery, a leading bakery chain, has an exciting opportunity for a Brand Trainer to join their team.The Role: As a Brand Trainer, you will be responsible for developing and implementing training programs across multiple sites in Durham and Scarborough.Key Responsibilities:Design and deliver effective training sessions to...
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Nike Retail Floor Manager
2 weeks ago
Durham, Durham, United Kingdom Nike Full timeWe are seeking a highly skilled and experienced Floor Manager to join our team at Nike. As a key member of our retail leadership, you will be responsible for delivering exceptional consumer experiences, leading and coaching your team, and driving sales growth in your department.About NikeNike is a global leader in the sportswear industry, dedicated to...
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Customer Acquisition Representative
7 days ago
Durham, Durham, United Kingdom Pacifica Full timeAbout the RoleWe are seeking a skilled Inbound Sales Representative to join our growing sales team at Pacifica, a leading provider of domestic support services.The successful candidate will be responsible for answering customer calls, building relationships, and selling our chargeable repair service.Your Key ResponsibilitiesHandling customer inquiries and...
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Customer Service Representative
7 days ago
Durham, Durham, United Kingdom NEXT Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Stock Team Member to join our store team.Key ResponsibilitiesProduct Management: Accurately process stock quickly and to the highest standard, including locating, packing, and promptly transferring stock in and out of store.Meeting Deadlines: Ensure timely delivery of products to...
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Customer Service Specialist
3 weeks ago
Durham, Durham, United Kingdom ENGINEERINGUK Full timeAbout the RoleAt ENGINEERINGUK, we're passionate about delivering exceptional customer experiences in our cafes. As a Customer Service Specialist, you'll play a vital role in making every day a little better for our customers. With your dedication to excellent service and a keen understanding of health and safety standards, you'll help maintain a clean and...
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Automotive Customer Service Representative
4 weeks ago
Durham, Durham, United Kingdom Steer Automotive Group Full timeAbout the RoleAs a Customer Service Advisor at Steer Automotive Group, you will be the first point of contact for our customers, delivering exceptional service both face-to-face, over the phone, and via email.Your Key Responsibilities Will Include:Greeting customers warmly and professionally.Managing the customer journey, including handling complaints and...
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Customer Service Representative
4 weeks ago
Durham, Durham, United Kingdom Northumbrian Water Full timeAbout the roleAt Northumbrian Water, we strive to deliver an exceptional customer experience. As a member of our billing contact centre team, you will be the face of our company, answering calls and chats from customers and providing solutions to their queries.From helping customers with bill inquiries to resolving issues related to moving house or missed...