Head of Commercial Transformation

4 weeks ago


London, Greater London, United Kingdom CityFibre Limited Full time

CityFibre provides wholesale connectivity to multiple business and consumer service providers, local authorities, and mobile operators.

Job Overview

As the UK's largest fibre-only network, and its only proven wholesale challenger, we're setting new standards for digital infrastructure.

Our network is designed from scratch for the internet, making it greener, more reliable, and future-ready. The products we offer over it lead the market on speed, value, and service, enabling businesses to innovate and providing entire communities with a better digital foundation.

As Head of Commercial Change, you'll shape and implement this newly created function in a growing team within a rapidly expanding company.

You'll be responsible for centralising and communicating all commercial change externally, primarily to our ISP customers, ensuring they can effectively plan, consume, manage, and budget changes in a timely manner.

You'll receive a competitive salary, a performance-related bonus, and a range of benefits to support your financial, physical, and mental wellbeing.

  1. Create a 'Commercial Change' roadmap to ensure all internal stakeholders and key customers know which change is communicated and when, ensuring predictability.
  2. Collate all commercial change impacting our 30+ ISP customers into a common process funnel within the organisation.
  3. Develop business cases working with the Commercial Team and the Business Product Development & In-life head.

What you'll bring to the role

  1. Experience in a commercial leadership role with in-depth knowledge and comprehensive understanding of the telecommunications market.
  2. Leadership skills that direct how the team analyses performance data and marketing penetration trends to identify trends, actionable opportunities, and refine strategies.

Diversity, Inclusion & Belonging

We're a Times Top 50 Employer for Gender Equality, a Disability Confident Employer, and a committed supporter of the Armed Forces Covenant. We're dedicated to ensuring everyone feels a sense of belonging and pride in being part of CityFibre.



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