Head of Digital Experience Transformation

3 weeks ago


London, Greater London, United Kingdom Monica Vinader Ltd Full time
Job Title: Head of Digital Experience Transformation

We are seeking an experienced Head of Digital Experience Transformation to join our team at Monica Vinader Ltd. As a key member of our organization, you will be responsible for maximizing revenue per session by transforming the online and offline customer experience.

Key Responsibilities:

* Own the vision for how our digital experience delivers to commercial needs
* Partner with Digital product and Growth to maximize site conversion rate
* Lead the team that partners with product, brand, and growth to ensure classic and new product is represented in the most effective way
* Collaborate with digital product, data, and product teams to increase AOV
* Be a key voice in digital thought leadership at MV

Requirements:

* Technical expertise in the digital experience space
* Commercial mindset with experience considering business needs before diving into projects
* Expert stakeholder management skills with ability to partner with product, merchandising, brand, and growth
* Entrepreneurship with ability to take on feedback and criticism

What We Offer:

* Ability to document your authorization to work in the United Kingdom
* Regular travel to our Norfolk/London office may be required

Aim and Values:

* Customer Obsessed: Our customers are at the core of everything we do
* Caring: We treat people with respect, as we would want to be treated
* Fast Paced: We are passionate about what we do
* Exceptional: We have a relentless desire to continually learn and improve
* Commercial: We focus hard on facts and approach things in a logical, rational, and analytical way

Inclusive Culture Pledge:

* Our jewellery is for everyone, and so is our community
* Together, we will continue to implement sustainable changes to ensure that career opportunities and progression are open to all

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