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Customer Service Representative

2 months ago

Exmouth, Devon, United Kingdom Lidl Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales targets.

Key Responsibilities
  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Efficiently manage stock levels, restock shelves, and maintain a clean and organized store environment.
  • Work collaboratively with colleagues to achieve sales targets, promote products, and maintain a positive store atmosphere.
  • Process customer transactions accurately and efficiently, handling cash, credit card payments, and other payment methods.
  • Participate in visual merchandising and store displays to promote products and enhance the shopping experience.
Requirements
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing time effectively.
  • Basic math skills and accuracy when handling cash and credit card transactions.
  • Flexibility to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • Ability to lift up to 25 kg and stand for long periods.
What We Offer
  • A competitive hourly rate, with opportunities for overtime and bonuses.
  • A comprehensive training program, including on-the-job training and ongoing development opportunities.
  • A fun and supportive work environment, with opportunities to work with a diverse team.
  • A range of benefits, including discounts on store products, pension scheme, and enhanced family leave.