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Customer Service Representative

2 months ago


Egham, Surrey, United Kingdom iQ Student Accommodation Full time
About the Role

We're looking for a positive and team-oriented Customer Service Advisor to join our site-based customer service team at iQ Student Accommodation.

As a Customer Service Advisor, you'll be responsible for ensuring our students feel at home by providing exceptional customer service and support. This will involve showing prospective students and their families around our site, helping students with queries and issues, and being a point of contact for any concerns or complaints.

You'll be part of a fun and supportive team that's passionate about delivering an exceptional student experience. We're looking for someone who is proactive, has great communication skills, and is able to work well under pressure.

What We're Looking For
  • A positive and team-oriented individual with excellent communication skills
  • Experience in customer service, preferably in a fast-paced environment
  • Ability to work well under pressure and prioritize tasks effectively
  • Proactive and solution-focused approach to problem-solving
What We Offer

We offer a range of benefits, including competitive salary, opportunities for career development, and a fun and supportive work environment. If you're passionate about delivering exceptional customer service and are looking for a new challenge, we'd love to hear from you.

At iQ Student Accommodation, we're committed to giving our students the best possible experience. We're looking for someone who shares our values and is passionate about making a difference.