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Customer Service Ambassador
1 month ago
About the Role
Mecca Bingo is seeking a Customer Service Ambassador to join our team in Exeter. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our customers have a memorable experience.
You will be trained to perform all roles necessary to look after our customers, including food and beverage service, and will be expected to work across all sections of the venue.
We are looking for fun, adaptable, and caring individuals who are committed to providing service that makes people feel welcome. If you have a smile that's always on and enjoy listening to customers to find ways to make their visit special, we want to hear from you.
Key Responsibilities
- Provide exceptional customer service and ensure that customers have a memorable experience
- Work across all sections of the venue, including food and beverage service
- Be a natural fit for our STARS values of Service, Teamwork, Ambition, Responsibility, and Solutions
What We Offer
- Competitive pay
- Paid breaks
- Industry-leading Employee Rewards platform
- 50% discount across food and soft drinks
- Company Sick Pay Scheme
- Pension
- Life Assurance
- Employee Assistance Programme
- Opportunity to complete a funded Apprenticeship
- Uniform provided
We are committed to being an inclusive employer and ensuring that we better understand and meet the needs and requirements of our candidates and customers. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.
