Customer Service Ambassador

3 weeks ago


Exeter, Devon, United Kingdom The Rank Group Full time

About the Job

We are looking for a Customer Service Ambassador to join our team at Mecca. As a Customer Service Ambassador, you will be the first point of contact for our customers and will be responsible for providing them with a warm and welcoming experience.

Responsibilities

  • Provide excellent customer service to all customers
  • Greet and welcome customers to the venue
  • Take orders and serve customers in a timely and efficient manner
  • Resolve customer complaints in a professional and courteous manner
  • Work collaboratively with other team members to ensure a smooth and efficient service

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and as part of a team
  • Previous experience in a customer-facing role is desirable but not essential

What We Offer

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • The chance to work for a leading operator of bingo clubs in the UK

About Us

Mecca is a leading operator of bingo clubs in the UK. We are committed to providing our customers with a safe and enjoyable experience and to being a responsible and sustainable business.



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