Service Advisor

1 month ago


Chester, Cheshire, United Kingdom Sytner Full time
About the Role

We are seeking a highly motivated and customer-focused Service Advisor to join our team at Bentley Manchester. As a Service Advisor, you will play a vital role in providing exceptional customer care and ensuring seamless communication between our customers and the workshop. Your primary responsibility will be to inform and consult with customers on vehicle servicing, keeping them up-to-date at every stage and addressing any questions or concerns they may have. You will also be responsible for liaising with technicians and workshop control to ensure vehicles are ready on time and providing expert advice on our products and services to customers.

This is a challenging role that requires a strong customer service background, excellent organisational and administrative skills, and the ability to work in a fast-paced environment. If you are a motivated and customer-focused individual who is passionate about delivering high levels of customer satisfaction, we encourage you to apply.

About You

We are looking for an individual with a willingness to learn and progress, who is eager to develop their skills and knowledge in a dynamic and supportive environment. You will have the opportunity to receive comprehensive training and development through our dedicated in-house Learning & Development team and manufacturer courses. Ideally, you will have a strong customer service background, excellent communication skills, and the ability to work effectively in a team. A working knowledge of Kerridge would be advantageous, but not essential.

Why Sytner?

Sytner Group is committed to providing an industry-leading benefits package, including enhanced holiday entitlement, industry-leading maternity, paternity, and adoption pay, career development opportunities, recognition of long service, and a range of discounts and benefits. We are passionate about creating an environment where everyone feels valued, appreciated, and able to reach their full potential. We welcome applications from individuals who share our values and are committed to creating an equitable environment.

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