Wellness Service Expert
2 days ago
About the Position:
We are seeking a skilled Spa Therapist to join our team at Moss Spa, a leading provider of luxury treatments in New Zealand.
About the Responsibilities:
- This is a dynamic and customer-focused role that requires delivering exceptional spa services and exceeding guest expectations.
- The successful candidate will work across weekdays, weekends, and public holidays, providing a range of spa services including body treatments, massages, facials, waxing, and manicure/pedicure.
- We are looking for someone who can provide high-level service to all guests, maintain equipment and product inventory, and keep client records up to date.
- Responsibilities also include ensuring a clean and stocked room, suggesting retail products and additional services, upholding hygiene standards, and following health and safety regulations.
- The ideal candidate will have experience in sales, excellent English language skills, strong communication and customer service skills, and be a team player with a positive attitude.
Requirements:
- NZQF Level 4 qualification or 3+ years of relevant experience
- Qualified CIBTAC or ITEC equivalent
- Proven work experience as a Spa therapist
- Passion for Spa and Luxury Treatments
- Hands-on experience in massage, manicures, pedicures, waxing, and face/body therapies
- Experience in sales is an asset
- Excellent English language skills
- Strong communication and customer service skills
- Team player with strong communication skills
- Positive attitude
- User level computer skills
- Current valid working rights in New Zealand
Benefits:
- Staff discounts across our network
- Staff, family, and friends rates at our hotels
- Free onsite parking
- Excellent reward and recognition events
- Service and anniversary gifts and benefits
- Wellbeing programme with health insurance discounts
- Paid training and individual Employee Development Plans
- Training towards NZQA qualifications and online digital learning platform
- Free Life Insurance, Digital Will, and Best Doctors teleservice after 3 months
Estimated Salary: $54,000 per year
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